Business leaders realize that customer experience (CX) is the defining strategic imperative to delight customers, compete and win in the modern digital age as control of the buyer-seller relationship has shifted in favor of the buyer.
But critical decisions must be made. Which technology should we buy? Who should we partner with? How will we integrate solutions, connect customer data, and maximize limited budget? How will we select a vendor when there are more than five thousand CX marketing solutions alone!
Oracle is an expert in CX technology, Cloud IT, and has developed practical Artificial Intelligence (AI) technology that's embedded in our applications. We focus on simplifying technology decisions and usage so businesses can focus on innovation and exceed their skyrocketing customer expectations. Here are five reasons why Oracle CX Cloud Suite is the best partner choice for every aspect of CX strategy and digital transformation.