Associated with
5 min read
Van Lanschot Kempen Improves Security and Enhances Customer Experience with Verint
With Verint Passive Voice Biometrics, agents can offer customers the option to enroll into voice biometrics during the call. The solution creates a voiceprint for them, once enrolled, future calls can also be used to fine-tune the customer's voiceprint.
Other content from
Verint
Featured by agorapulse
