Conversation Intelligence: A Critical Component of the Modern Revenue Workspace™
Posted Dec 14, 2021 7 min read
Conversation Intelligence: A Critical Component of the Modern Revenue Workspace™

CI technology transcribes and analyzes audio so you can read conversations rather than just listen to them. When combined with Sales Engagement, which tracks and analyzes all written communication (texts, emails, direct messages), you get the full picture of all interactions.

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