CX Confessions: Episode 8 Jonathan Becher, President of the San Jose Sharks, From tattoos to teal: How to deliver inclusive experiences
Associated with
Katherine Post Calvert Katherine Post Calvert
Jonathan Becher Jonathan Becher
37 min read
CX Confessions: Episode 8 Jonathan Becher, President of the San Jose Sharks, From tattoos to teal: How to deliver inclusive experiences

Many brands would love to have a fanbase dedicated enough to tattoo the company logo on them. But what you knew that superfans like these can hurt your brand? Even in sports. This counterintuitive discovery is one of many lessons today's guest, Jonathan Becher, has learned during his tenure as President of the San Jose Sharks.