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Carrie West
3 Benefits of Oracle's Browser User Interface for Customer Service
Oracle CX Service's agent Browser User Interface (UI) is the next-generation agent experience for B2C service environments. The browser UI delivers a modern, streamlined, and user-friendly experience to scale and grow with the demands of your contact center. It's accessible to agents through any platform, on any browser, regardless of whether they're on-site, remote, in a retail store, or in the field.
Let's explore three of the benefits regarding browser UI for customer service.
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