Chatbots 101: how to improve customer service and increase sales with bots
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Pawel Lawrowski Pawel Lawrowski
Chatbots 101: how to improve customer service and increase sales with bots

Here's what some business owners think to themselves when reading about chatbots:Yeah, nice, but not for my business. Not quite sure how my [SaaS company, fashion seller, health food store, whatever] will benefit from chatbots.That's a common reaction to new technology, nothing's wrong with it.

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