There's social media management, then there's social media management for government agencies. After all, who else can say their posts count as public record under the Freedom of Information Act (FOIA)?
To maintain compliance with the law, government organizations must implement thorough social media archiving practices. It's not the most exciting work, but it's critical to protecting your agency from future risk. There are a number of social media tools that help government agencies manage this process but before making a choice, you need to understand your state's unique approach to social media record retention.
In this article, we cover the basics of social media archiving so you can make the most informed decision possible.