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Associated with
Chris Butler
Wafic El-Assi
Tanya Reilly
Posted Sep 21, 2021
•
8 min read
Product operations is about incentivizing glue work
At the POPs Summit, I hosted a panel on the "Pillars of Product Operations." This article outlines the discussion from that panel. We make the case for the value of this "glue" work, why aligning incentives with the prod ops team is key, and what limits there are to the team taking it on.
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