Early in my career with 15Five, I was fortunate to have the opportunity to job craft my role, which then became "Director of Talent Transformation." This encompassed manager enablement, organizational development, talent development, and performance management.

As the owner of our organization's performance processes at that time, competencies became an area of focus for me. At 15Five, we're big on drinking our own champagne, and I realized there was an opportunity to build out our competencies at both the organizational level and team/role levels.

This process can look a little different for every company, so I wanted to share a little bit about what has worked well for us and some lessons learned.