Associated with
Nicole Malczan
Posted Sep 11, 2023
•
16 min read
ECOMMERCE CUSTOMER SERVICE SKILLS: THE FAST TRACK TO CUSTOMER HAPPINESS
Providing appropriate and efficient customer service begins with having the right skills. In eCommerce, as in other industries, a customer service rep should fully comprehend the customer's issue, empathize with them, and help them with a swift solution.
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