ACT Holding's HR department was operating with a lean team, the majority of their workforce working from home. The team hires hundreds of people monthly and were doing everything by paper. With COVID-19, it was impossible to get that many people into an office.
Before the lockdown, ACT was manually sending offer letters, onboarding paperwork, and company handbooks. Too much time was wasted between sending, collecting, printing, filing paperwork, and locating specific documents for audits. ACT's HR team now hires an average of 400 employees a month, and that number is growing. They needed a better solution to support their HR department and improve their onboarding process to help them scale and keep up with the amount of work that had to be completed. HR documents are already very sensitive, and ACT is also a federal contractor so security was essential when choosing the right solution.