Since adopting the use of Adobe Acrobat Sign in 2022, Philippine National Bank (PNB) has made inroads in digitalization both for its own benefit and that of its corporate clients. Currently, there are over 20 corporate clients onboarded to PNB's Adobe e-signature workflow. These corporations are able to access specific bank documents for review, approval, and signature.

"We have embarked on digitizing document workflows and e-signatures with Adobe Acrobat Sign because we see this technology as crucial even in the post-pandemic world," says PNB President Florido P. Casuela. "The challenges of the past few years taught us that we need to be quick, customer-centric, and resilient to handle any scenarios."

PNB looked to digital transformation initiatives to reduce the bank's carbon footprint and offer flexibility for hybrid work arrangements while enhancing customer service. Rolling out an enterprise-wide electronic signature platform using Adobe Acrobat Sign is key to its efforts.