Associated with
Madeline Jacobson
Shep Hyken
Denise Yohn
Jeanne Bliss
Adrian Swinscoe
James Dodkins
Mike Wittenstein
Ricardo Saltz Gulko
Karen Jaw-Madson
Chad Horenfeldt
Steve Towers
Posted Dec 5, 2019
•
10 min read
The CX Trends to Watch in 2020, According to the Experts
How is the customer experience landscape changing? 10 customer experience experts share what they think will be the biggest CX trends in the upcoming year.
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