The world of communication is changing, with hundreds of channels available to chat with colleagues, clients, and customers. However, if you're not careful, all these options can lead to confusion rather than coordinated productivity.

To keep communications channels working for your business, you need them under control, which is where Unified Communication comes in. Here, we're going to look at how Unified Communication can help design businesses, including how some professionals are already leveraging it for their workflow. But first, what does Unified Communication actually mean?