What's the single most important thing you should look for in a text messaging service? Is it automated reminders? Reminders can reduce no-shows and increase revenue. Is it text-to-vote polling? Understanding your customers' preferences can unlock bottom line-boosting gains. Is it text-to-landline functionality? Customers could be texting your landline now, and you wouldn't know it.
In this post, we'll show you which overarching platform characteristic is a must-have for the text messaging service you choose.