Business Design: Focusing on the Customer's Job to be Done
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Amna Sohail Amna Sohail
Posted Feb 20, 2019 5 min read
Business Design: Focusing on the Customer's Job to be Done

Overall, Jobs to be Done is a common framework that our High Alpha team uses to dive deeper into customer motivations, uncover opportunities, and to understand the competitive landscape. Before we can get to the launch of the next-gen enterprise software company, we must first understand what JTBD prospective customers are looking to address and what offerings attempt to satisfy that JTBD. Through this framework, we build the muscle to innovate.

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