Associated with
Pradeep Muruganandam
Posted Oct 12, 2018
•
4 min read
Chat bots in Sales and Marketing - Adapt.io
Were you ever greeted by a chatbot on an e-commerce website wherein you were just required to provide your order number, and the software was easily able to fetch all the related information to you?
Not only this, it was even able to initiate a quick return and refund process on your behalf.
This is nothing, but just an application of customer care chatbot
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