Many consumers are trading brick-and-mortar shopping for online shopping. More than 62% of U.S. consumers now shop online once a month, leaving behind long checkout lines and packed parking lots. This is especially true for seniors, who may find convenience in online shopping. Numerous older baby boomers spend their time online looking for products and solutions that save them time and money. Online shopping lets them compare products, buy healthcare items, and look for new hobbies from the comfort of their own homes.

However, plenty of seniors find online shopping intimidating since they didn't grow up using the internet. Scammers have also noticed this knowledge gap, and have responded by targeting seniors with internet fraud. According to a True Link Financial Study, seniors lose over $12 billion each year due to online scams. Luckily, e-commerce stores are changing what it means to shop online by investing in more security and better customer experiences.