![Creating Effective Ecommerce Customer Experiences [In-depth Guide]](https://main-app-production-public.s3.amazonaws.com/rbwze2e20r4zkhur135sqtwvifv1)
Posted Aug 26, 2021
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9 min read
Creating Effective Ecommerce Customer Experiences [In-depth Guide]
A strong visual appeal contributes significantly to a wonderful customer experience. A memorable experience can become the strongest USP for any e-commerce brand. On the contrary, a poor customer experience can send your customers to your competitors. According to a study conducted by Forrester, 89% of consumers are likely to buy from competition after a poor customer experience.
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