How to Activate UGC & Handle Angry Customers: Interviews with Maria McKenzie and Katrine Thielke.
Posted Oct 31, 2018 10 min read
How to Activate UGC & Handle Angry Customers: Interviews with Maria McKenzie and Katrine Thielke.

We chat with Lonely Planet's Social Comms Manager about user generated content, then ask Strategist Katrine Thielke about social customer care.

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