Posted Jun 21, 2023
•
6 min read
3 ways brands can brilliantly use technology to listen in on their customer's top needs
In an unsteady 2023, consumers are increasingly selective about their preferred brands and buying experiences. In the podcast from the Millennium Alliance, Sener provides nuanced and panoramic insights and predictions regarding the new age of strategic CX. "You can panic, or you can lean in," says Sener. "Now is the time to lean in and grab that market share." Read on for some of Sener's expert insights on leveraging deep listening data to create exceptional CX.
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