Associated with
Divya R
Posted Aug 10, 2022
•
5 min read
Rule-based + AI-true hybrid chatbots made possible with Autopilot
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The term hybrid chatbot has been used extensively in today's chatbot marketplace. So this is the perfect time to look into how today's market defines hybrid chatbots. What is a hybrid chatbot? While a hybrid chatbot is not actually a hybrid in the truest sense, the term is used to market chatbots with a live agent hand-off feature. ...
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