Associated with
Divya R
Posted Aug 10, 2022
•
5 min read
Rule-based + AI-true hybrid chatbots made possible with Autopilot
The term hybrid chatbot has been used extensively in today's chatbot marketplace. So this is the perfect time to look into how today's market defines hybrid chatbots. What is a hybrid chatbot? While a hybrid chatbot is not actually a hybrid in the truest sense, the term is used to market chatbots with a live agent hand-off feature. ...
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