With key industry tips from Unbounce's Senior Director of Customer Enablement!
Thinkific's Plus Marketing Manager, Amber McLennan, recently caught up with Angela at Thinkific's first-ever customer education summit, Thinkific Activate, and asked her a few questions about improving the digital customer experience. Check out Angela's presentation and talks from other industry experts on the Thinkific Activate replay for free!

In this interview, you'll learn:

-How to improve customer experience by considering personality
types, communication preferences, and a multi-channel approach
-How to measure and benchmark your customer's experience and
effort
-How to reduce churn by implementing an effective customer
onboarding process
-How to create a scalable and personalized customer onboarding
experience