It's incredibly difficult to end a relationship with a client, but sometimes it just has to be done.

Firing a customer is one of the least enjoyable aspects of being a leader. You know it will be an uncomfortable conversation. You know it will take time and cost money to find and onboard a new client to take their place. You also know if you don't do it, you're putting your business at risk.

For insight into when and how to fire a client, we spoke to Aly Saxe, founder of IrisPR.