Back in 2018, Scandic Hotels began the search for a new point of sale to replace legacy solutions, which had served their purpose well but needed replacing to keep up with technology changes and industry trends. The Scandic team thoroughly researched the market to find a solution that would fit their business needs today but also was built to tackle whatever the future had in store. It was also critical that the chosen POS solution seamlessly integrate with Scandic's Property Management Solution to maintain customer service. Scandic uses cloud-based Oracle Hospitality OPERA Property Management Solution across its estate.

Scandic had, over many years, built a successful food and beverage operation across its estate while technology changed at an incredible pace and consumer demands evolved. It was critical that Scandic make the correct decision to place its Food & Beverage operation in a strong position for years to come.

By selecting Simphony as the POS system for the 280 property estate, Scandic chose a solution that met its high demands – cloud based, feature rich and built for tomorrow. It was crucial that the solution be cloud based, because it allows fast deployment and the ability to add new properties swiftly – without the need for onsite servers and reducing IT costs. With an already successful Food & Beverage operation, any new solution had to meet existing business demands yet be adaptable to accommodate changes, whether driven by Scandic operations or customer interactions. With an array of mobile apps and APIs, Simphony is built to enable growth and connectivity for the future.