8 principles for building a real-time customer experience practice
Associated with
Manoj Kashyap Manoj Kashyap
Ravi Santhanam Ravi Santhanam
Deepak Oram Deepak Oram
Brad Pidgeon Brad Pidgeon
Kat Hartmann Kat Hartmann
8 principles for building a real-time customer experience practice

It's vital to get the right foundation in place in order to deliver real-time experiences, as key learnings from brands that shared their own real-time journey at Adobe Summit 2021 reveal.

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