Associated with
Dan Martell
Lucy Literado
Jack Reamer
Robert Skrob
Elena Serdyuk
Gen Furukawa
Georgiana Laudi
Andrea Merson
Posted Jul 25, 2019
•
11 min read
3 Approaches To Churn Reduction In 2019
The cost of acquiring a new customer is five times higher than the cost of retaining an existing one, so it makes sense to keep your customer churn rate as low as possible. We spoke to seven experts to find out what tactics and strategies for churn reduction should be at the top of your list.
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