Top 10 Ways to Test Internal Search | UserTesting Blog
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Steven Carr Steven Carr
7 min read
Top 10 Ways to Test Internal Search | UserTesting Blog

Sometimes asking a user to search for a particular phrase is helpful, but usually you want to have a scenario that is open-ended enough that users will use their own mental model and linguistic phrases, not used the supplied language or steps that set your site up for success. You want to find problems, so let users do their own thing.

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