Gainsight vs. Totango: Which customer success software is better and how to choose between the two? | Avoma Blog
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Dan Steinman Dan Steinman
Yaagneshwaran Ganesh Yaagneshwaran Ganesh
Omer Gotlieb Omer Gotlieb
11 min read
Gainsight vs. Totango: Which customer success software is better and how to choose between the two? | Avoma Blog

We suppose you're here because you are evaluating Gainsight and Totango. In that case, I assume either you are leading a customer success (CS) team, or one of your key goals is to improve net revenue retention and reduce customer churn at a fast-growing B2B organization. In this blog post, we have objectively compared Gainsight and Totango-and have put together our neutral perspective on which solution you should go for based on your requirements.

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