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Episode 17: Building your Customer Experience From the Top Down
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James Gilbert Claimed James Gilbert
Nate Brown Nate Brown
28 min read
Episode 17: Building your Customer Experience From the Top Down
CRMNext CRMNext

Nate Brown who leads the CX accelerator community and is well known in the CX world along with James Gilbert from CRMNEXT talk about building a culture of experience from within.

Starting with employees

Building from the top-down

cohesive collaboration between marketing and CX teams

Come learn more about CRMNEXT: www.crmnext.com/us

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