Leah L.

Leah L.

LinkedIn
Complete Guide to Customer Service Automation
Article
Complete Guide to Customer Service Automation
Simplify Recruiting With a Smart HR Chatbot
Article
Simplify Recruiting With a Smart HR Chatbot
5 Steps to a Catchy Bot Name
Article
5 Steps to a Catchy Bot Name
11 Must-Try Chatbot Providers for Every Budget
Article
11 Must-Try Chatbot Providers for Every Budget
9 Critical Chatbot KPIs You Must Track
Article
9 Critical Chatbot KPIs You Must Track
7 Strategies for Using a Chatbot in Lead Generation
Article
7 Strategies for Using a Chatbot in Lead Generation
6 Communication Exercises for Better Meetings and Discussions
Article
6 Communication Exercises for Better Meetings and Discussions
6 Challenges of Remote Customer Service + Solution Ideas
Article
6 Challenges of Remote Customer Service + Solution Ideas
7 Key Use Cases for Insurance Chatbots
Article
7 Key Use Cases for Insurance Chatbots
4 Steps for Creating Compelling Chatbot Funnels
Article
4 Steps for Creating Compelling Chatbot Funnels
Conversational AI Platforms: An Essential Guide for Businesses
Article
Conversational AI Platforms: An Essential Guide for Businesses
Ultimate Guide to Creating a Chatbot Persona for Your Brand
Article
Ultimate Guide to Creating a Chatbot Persona for Your Brand
How to Bend the Rules for Customers Without Hurting Your Business
Article
How to Bend the Rules for Customers Without Hurting Your Business
8 Sales Chatbot Providers That Hook Customers
Article
8 Sales Chatbot Providers That Hook Customers
7 Ethical Use Cases for Pharmacy Chatbots
Article
7 Ethical Use Cases for Pharmacy Chatbots
5 Tips for Fighting the Knowledge Curse in Customer Service
Article
5 Tips for Fighting the Knowledge Curse in Customer Service
5 Examples of Fantastic Chatbot UI
Article
5 Examples of Fantastic Chatbot UI
7 Top AI WordPress Chatbots for Sales and Support
Article
7 Top AI WordPress Chatbots for Sales and Support
6 Proven Use Cases of E-Commerce Chatbots
Article
6 Proven Use Cases of E-Commerce Chatbots
11 Unique Benefits of Live Chat in Education
Article
11 Unique Benefits of Live Chat in Education
11 Step Process for a Great Chatbot Design
Article
11 Step Process for a Great Chatbot Design
7 Ways Small Businesses Stay Competitive With Automation
Article
7 Ways Small Businesses Stay Competitive With Automation
How to Make Customer Obsession a Company Habit
Article
How to Make Customer Obsession a Company Habit
9 Features Every Chatbot Needs to Be Successful
Article
9 Features Every Chatbot Needs to Be Successful
17 Real-Life Chatbot Examples in Support, Sales and Marketing
Article
17 Real-Life Chatbot Examples in Support, Sales and Marketing
7 Proven Chatbot Marketing Strategies
Article
7 Proven Chatbot Marketing Strategies
How Rule-Based Chatbots Compete Against AI in Business
Article
How Rule-Based Chatbots Compete Against AI in Business
The 9 Best Chatbots of 2023
Article
The 9 Best Chatbots of 2023
3-Step Formula for Calculating Your Chatbot ROI
Article
3-Step Formula for Calculating Your Chatbot ROI
8 Causes of Miscommunication and Misunderstanding
Article
8 Causes of Miscommunication and Misunderstanding
6 Steps for Creating a Smooth Chatbot Conversation Flow
Article
6 Steps for Creating a Smooth Chatbot Conversation Flow
Discover Your Ideal Method of Communicating with Customers
Article
Discover Your Ideal Method of Communicating with Customers
Chatbot Case Studies: Real-Life Results Across Industries
Article
Chatbot Case Studies: Real-Life Results Across Industries
7 Ways to Safely Use a Chatbot in Healthcare
Article
7 Ways to Safely Use a Chatbot in Healthcare
8 Ways to Know if You Need a Chatbot For Your Business
Article
8 Ways to Know if You Need a Chatbot For Your Business
The 15 Best Books on Productivity You'll Want Your Team to Read
Article
The 15 Best Books on Productivity You'll Want Your Team to Read
5 Common Chatbot Fails and How to Prevent Them
Article
5 Common Chatbot Fails and How to Prevent Them
The 9 Customer Channels – Strengths and Weaknesses
Article
The 9 Customer Channels – Strengths and Weaknesses
How to Deal With Rude Customers Like a Roman Emperor: 8 Actions
Article
How to Deal With Rude Customers Like a Roman Emperor: 8 Actions
4 Ways Structure Can Improve Your Communication
Article
4 Ways Structure Can Improve Your Communication
Automation with AI: Introducing New Powerful AI Features
Article
Automation with AI: Introducing New Powerful AI Features
How Chatbots Work (and Why They Sometimes Don't)
Article
How Chatbots Work (and Why They Sometimes Don't)
6 Ways Live Chat Software Can Reduce Operating Costs of Support Teams
Article
6 Ways Live Chat Software Can Reduce Operating Costs of Support Teams
How to Use Live Chat to Boost Real Estate Sales
Article
How to Use Live Chat to Boost Real Estate Sales
The 8 Roots of a Great Customer Service Culture
Article
The 8 Roots of a Great Customer Service Culture
What Do Your Customers Actually Think About Chatbots?
Article
What Do Your Customers Actually Think About Chatbots?
10 Ways to Control Customer Perception of Your Business
Article
10 Ways to Control Customer Perception of Your Business
5 Methods for Preventing and Treating Customer Service Burnout
Article
5 Methods for Preventing and Treating Customer Service Burnout
5 Ways AI Strengthens Customer Experience
Article
5 Ways AI Strengthens Customer Experience
7 Fun Communication Games That Increase Understanding
Article
7 Fun Communication Games That Increase Understanding
10 Chatbot Benefits and How to Master Their Use
Article
10 Chatbot Benefits and How to Master Their Use
The 12 Books Every eCommerce Professional Should Read
Article
The 12 Books Every eCommerce Professional Should Read
What is ChatGPT? Benefits, Use Cases and Top Alternative
Article
What is ChatGPT? Benefits, Use Cases and Top Alternative
5 Ways to Use a Chatbot for University Students
Article
5 Ways to Use a Chatbot for University Students
6 Reasons Why Messaging and Chat Are the Best Support Channels
Article
6 Reasons Why Messaging and Chat Are the Best Support Channels
5 Quick Tips for Building a Customer Health Score
Article
5 Quick Tips for Building a Customer Health Score
7 Tips for Successful Customer Relationship Management
Article
7 Tips for Successful Customer Relationship Management
7 Steps to Building a Strong Knowledge Base
Article
7 Steps to Building a Strong Knowledge Base
How to Develop Your Own Customer Service Ethics
Article
How to Develop Your Own Customer Service Ethics
5 Core Benefits of Live Chat for Electronics Shops
Article
5 Core Benefits of Live Chat for Electronics Shops
How to Build an AI Chatbot for Your Website
Article
How to Build an AI Chatbot for Your Website
5 Unbeatable Customer Service Chatbots
Article
5 Unbeatable Customer Service Chatbots
Create A FAQ Chatbot in 3 Steps
Article
Create A FAQ Chatbot in 3 Steps
Step-By-Step Guide to Building a Chatbot Knowledge Base
Article
Step-By-Step Guide to Building a Chatbot Knowledge Base
4 Real Estate Chatbot Options for Agencies
Article
4 Real Estate Chatbot Options for Agencies
When Is it Okay to Reject Customers?
Article
When Is it Okay to Reject Customers?
9 Great Customer Service Books That Aren't About Customer Service
Article
9 Great Customer Service Books That Aren't About Customer Service
How to Turn Proactive Live Chat From 'Annoying' to 'Helpful'
Article
How to Turn Proactive Live Chat From 'Annoying' to 'Helpful'
5 Direct Ways to Use AI-Powered Customer Service
Article
5 Direct Ways to Use AI-Powered Customer Service
The Ultimate Guide to Chatbots in Business
Article
The Ultimate Guide to Chatbots in Business