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Heliz Mazouri
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What is a customer journey map and how to make your own [examples included]
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Social Spotlight: How Tim Hortons puts people first in its social strategy
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Social Spotlight: How Universal Standard commands the fashion space with inclusive content
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Social Spotlight: Why creativity is just the cherry on top for Jeni's Ice Creams
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TikTok's influencer culture: What makes it stand out and how you can join in
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How to bring the in-store experience online with social: An interview with Philz Coffee
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What brands are missing by sleeping on TikTok
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Always On: 4 ways I secure resources for social every day, with Moment's Brian Cason
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Always On: 4 ways I understand our audience better every day, with Twitter's Lindsay Bruce
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Always On: 4 ways I connect social and business strategy, with prAna's Brittany Sheppard
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All about connection: Sprout's Agency Partner Summit fosters what it preaches
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The future is not being built in Silicon Valley
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Made-for-Instagram: Can pop-ups engineered for social be more than selfie factories?
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User Generated Content: 5 Steps to Turn Customers Into Advocates
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