A proven marketing leader with 20+ years of experience, dedicated to making data-driven decisions and focused on lead generation and pipeline development. My responsibilities and skill set range from managing a kick-ass team of marketing professionals, developing go-to-market strategies with regional sales leaders, AWS and other partner organization, product launches and executing regional and global programs. My passion lies in figuring out how to best drive revenue through marketing efforts for B2B SaaS organizations.

Serial entrepreneur based in Singapore. Video, technology, business development, marketing and finance.

CRM-Programme de fidélisation Ebusiness

As a highly energetic and experienced Customer Experience Manager with 16 years of experience, I have developed a deep understanding of customer needs and expectations. My role involves coaching others through difficult personal and professional challenges while also supporting the members of my team. I prioritize building a strong and happy culture that fosters growth, collaboration, and innovation. My high energy and enthusiasm have been instrumental in driving team performance and creating a positive work environment. Through my years of experience, I have honed my ability to anticipate and resolve issues, ensuring that customers receive exceptional service at all times. I am constantly striving to create an environment that empowers my team to provide the highest level of customer satisfaction and build lasting relationships. I believe that a strong and happy culture is essential to delivering exceptional customer experiences, and I prioritize this in everything that I do.

As the Chief Executive Officer of Leadpages, part of the Redbrick portfolio of brands, I lead a diverse global team and the strategy for a growing SaaS company. We provide no-code website and landing page builder technology with built-in marketing guidance and best-in-class customer success that enables digital entrepreneurs and small business owners to establish and grow their businesses online. A global software and technology executive, I am known for fast growth SaaS, PaaS, and IaaS technology organizations by creating growth and transformation strategies, leading high-performing diverse teams, and driving product innovation and commercialization in diverging channels for fast-growth IT, retail software, automotive technology, early stage, turn-around, e-commerce, EOS, retail stores, digital marketing technology sectors. Recognized as an expert in inventory management solutions and POS, as the Vice President of Global Operations and Commercial Support for Solera, as the General Manager integrating three $125M Solera companies including P&L and business operations. I also led sales enablement, and customer success management. I collaborated to create innovative enterprise initiatives in partnership with leading automotive and e-commerce companies. Driving incremental growth, as the Vice President of Product Management, I led innovation of the Identifix SaaS products that achieved 7.3% organic revenue growth adding new subscribers in a saturated marketplace, and increased the Average Selling Price (ASP). In an entrepreneurial role as the VP Client Success with 8th Bridge, an e-commerce start up, I led the strategy and created an award-winning customer success team working with industry leaders including Facebook, Delta Airlines, Live Nation/Ticket Master, Hautelook, and 1-800-Flowers. We partnered with Delta to develop a social commerce platform on facebook, which won a marketing industry award. Finding a better way leveraging technology, at Oracle, as the Senior Product Manager, I led a global team of PMs for warehouse management, advanced inventory planning and store inventory management systems for grocery, luxury, soft lines, hardline, mass retailers globally. Driving retail innovation, I began my career at Target on the team that created the SuperTarget strategy. Transforming cultures, with an empathetic leadership approach, I create diverse teams, provide innovative benefits, and safe environments for collaboration which leads to employees feeling significant, a sense of belonging, and profitable growth.

My mission? Open up a world of possibility and meaning for all. How I do so: By helping build more user-centered businesses, and by creating opportunities for impact and meaning for the people who power them. As a UXR Leader, I am well-versed in building human-centered culture and capabilities, and in evolving teams from 0 to 23. As an early-stage startup advisor and consultant, I apply user research methods to help founding teams and VCs accelerate the path to product-market fit, and kickstart a more robust, ongoing user research practice. Ask me about establishing UX research practices, early-stage user research practices, crafting UXR and organization-wide vision, talent development, strategic influence, and change management. Learn more or get in touch: www.jeanettemellinger.com