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Salesforce

Preview Winter '21 Release Products and Features

Article

Preview Winter '21 Release Products and Features

Why Representation Matters: Black, Latinx, and Indigenous Leaders Share Their Thoughts

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Why Representation Matters: Black, Latinx, and Indigenous Leaders Share Their Thoughts

Predictions for the New Normal - Here's a Framework To Reopen and Reinvent

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Predictions for the New Normal - Here's a Framework To Reopen and Reinvent

The Top 5 Most Treasured Summer '20 Release Features

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The Top 5 Most Treasured Summer '20 Release Features

When COVID-19 Shrinks Your Production Cycle From 6 Months To 2 Weeks

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When COVID-19 Shrinks Your Production Cycle From 6 Months To 2 Weeks

Your Business Needs Better Habits

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Your Business Needs Better Habits

This Tech Leader Zoomed With 300 Chief Information Security Office Leaders Since COVID Hit

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This Tech Leader Zoomed With 300 Chief Information Security Office Leaders Since COVID Hit

Productivity Is Success: 8 Tips for How To Be a Better Salesperson

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Productivity Is Success: 8 Tips for How To Be a Better Salesperson

5 Things Salesforce Partners Do To Stay Innovative

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5 Things Salesforce Partners Do To Stay Innovative

A Subscription Service Can Increase Your Bottom Line

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A Subscription Service Can Increase Your Bottom Line

3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

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3 Must-Have Traits Every Entrepreneur Needs To Build Business Resilience

3 Tips From Verizon To Unify Enterprise Sales Teams After a Merger

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3 Tips From Verizon To Unify Enterprise Sales Teams After a Merger

AI Is Helping Teams Right Now: Being More Responsive Is Just the Beginning

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AI Is Helping Teams Right Now: Being More Responsive Is Just the Beginning

How To Target the Right Accounts and Other ABM Insights From a CMO

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How To Target the Right Accounts and Other ABM Insights From a CMO

AAA Carolinas Gets Back To Basics in a Time of Need

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AAA Carolinas Gets Back To Basics in a Time of Need

Never a Better Time To Start Actively Listening To Your Customers: Here's How

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Never a Better Time To Start Actively Listening To Your Customers: Here's How

What BMW Did To Quickly Shift Gears in a Crisis

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What BMW Did To Quickly Shift Gears in a Crisis

Net Zero in Commerce: How To Grow While Staying Green

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Net Zero in Commerce: How To Grow While Staying Green

Give Your Work From Home Life a Total Makeover

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Give Your Work From Home Life a Total Makeover

The Importance of Mentorship To Drive Racial Equality in Your Workplace

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The Importance of Mentorship To Drive Racial Equality in Your Workplace

4 Possible Pandemic Scenarios Every Retail Bank Needs To Consider

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4 Possible Pandemic Scenarios Every Retail Bank Needs To Consider

The Number One Trait of Empathetic Leaders? Curiosity

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The Number One Trait of Empathetic Leaders? Curiosity

AI Is Keeping Supply Chains Running Throughout the Pandemic

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AI Is Keeping Supply Chains Running Throughout the Pandemic

Becoming Retail: A New Series That Puts People at the Heart of Digital Transformation

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Becoming Retail: A New Series That Puts People at the Heart of Digital Transformation

Conquer Decision-Making Paralysis for Business Growth During a Crisis

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Conquer Decision-Making Paralysis for Business Growth During a Crisis

Using Technology To Create Hospital at Home, Lifesprk Cares for Seniors During Lockdown

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Using Technology To Create Hospital at Home, Lifesprk Cares for Seniors During Lockdown

Why Emotionally Healthy Leaders Will Rule the World

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Why Emotionally Healthy Leaders Will Rule the World

Prep, Present, and Follow Through: How To Nail Your Next Sales Presentation

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Prep, Present, and Follow Through: How To Nail Your Next Sales Presentation

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Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

Insights From Small Business Leaders on Adapting To New Customer Expectations

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Insights From Small Business Leaders on Adapting To New Customer Expectations

Data Says Consumers Are Eager To Support Small Businesses, Here's How To Prepare

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Data Says Consumers Are Eager To Support Small Businesses, Here's How To Prepare

I Started My New Job in a Pandemic, Here's What I Learned

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I Started My New Job in a Pandemic, Here's What I Learned

3 Principles To Help You Rethink Your Approach To Customer Data

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3 Principles To Help You Rethink Your Approach To Customer Data

9 Sales Tactics That Can Help You Exceed Your Quota

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9 Sales Tactics That Can Help You Exceed Your Quota

Selling Through Partners: When and How To Do It

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Selling Through Partners: When and How To Do It

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

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Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

3 Ways To Use Technology To Engage Your Transportation and Logistics Workforce

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3 Ways To Use Technology To Engage Your Transportation and Logistics Workforce

As Makeup Sales Decline, e.l.f. Cosmetics Thrives on Inclusivity

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As Makeup Sales Decline, e.l.f. Cosmetics Thrives on Inclusivity

6 Training Must-Dos for Today's Field Service Worker

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6 Training Must-Dos for Today's Field Service Worker

How To Launch a Career With the Salesforce Small Business Advisor Program

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How To Launch a Career With the Salesforce Small Business Advisor Program

How To Analyze World Events To Guide Your Marketing Strategy

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How To Analyze World Events To Guide Your Marketing Strategy

The Biggest Customer Service Trend of 2020? Phone Support

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The Biggest Customer Service Trend of 2020? Phone Support

People Are Concerned About Commuting; Here's What That Means for Offices

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People Are Concerned About Commuting; Here's What That Means for Offices

Once Incarcerated, One Business Leader Now Offers Hope for Real Prison Reform; Here's How

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Once Incarcerated, One Business Leader Now Offers Hope for Real Prison Reform; Here's How

Secure the Funding Your Small Business Needs Now

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Secure the Funding Your Small Business Needs Now

Gain New Skills and Give Back: A Trailblazer's Story

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Gain New Skills and Give Back: A Trailblazer's Story

3 Ways for Banks To Empower Customers and Communities

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3 Ways for Banks To Empower Customers and Communities

Use Surveys To Understand Service Agent Wellness and Increase Productivity

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Use Surveys To Understand Service Agent Wellness and Increase Productivity

Transform Customer Relationships With the Service Trailblazer Community

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Transform Customer Relationships With the Service Trailblazer Community

Avoid Missed Sales Opportunities: How Calavo Growers Keeps Their Pipeline Fresh

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Avoid Missed Sales Opportunities: How Calavo Growers Keeps Their Pipeline Fresh

Back To Campus: University of Kentucky's Comprehensive Return-To-School Plan

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Back To Campus: University of Kentucky's Comprehensive Return-To-School Plan

Innovation Through Change: Highlights From TrailheaDX '20

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Innovation Through Change: Highlights From TrailheaDX '20

4 Ways Technology Can Give Your Account-Based Marketing Strategy a Boost

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4 Ways Technology Can Give Your Account-Based Marketing Strategy a Boost

With Return-To-Work Solution, Paladina Health Helps Employers Get Back To Business

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With Return-To-Work Solution, Paladina Health Helps Employers Get Back To Business

Summer '20 Release Is Live: See What's New From Salesforce

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Summer '20 Release Is Live: See What's New From Salesforce

"Our Journey's Just Getting Started": How Kimberly-Clark Addressed Its Customers' Deepest Needs in a Time of Crisis

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"Our Journey's Just Getting Started": How Kimberly-Clark Addressed Its Customers' Deepest Needs in a Time of Crisis

Business as Usual in a Global Pandemic? How Kohler Pulled It Off

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Business as Usual in a Global Pandemic? How Kohler Pulled It Off

5 Best Practices for Deploying a Contact Tracing Program

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5 Best Practices for Deploying a Contact Tracing Program

Built for Maximum Volume: Living Proof's Ecommerce Performance

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Built for Maximum Volume: Living Proof's Ecommerce Performance

Research Reveals New Customer Service Standards - Here's What To Do About It

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Research Reveals New Customer Service Standards - Here's What To Do About It

Introducing Moment Makers, a Series on Creating Long-Lasting Marketing Connections

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Introducing Moment Makers, a Series on Creating Long-Lasting Marketing Connections

A Smarter Way To Predict Cash Flow Led This Company To Adopt AI

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A Smarter Way To Predict Cash Flow Led This Company To Adopt AI

Two Data Points Should Inform Your Return To the Office

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Two Data Points Should Inform Your Return To the Office

T-Mobile Supports Distance Learning and a New Way To Work

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T-Mobile Supports Distance Learning and a New Way To Work

3 Steps To Quickly Launch New Products and Pricing

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3 Steps To Quickly Launch New Products and Pricing

5 Ways Companies Can Build Trust While Implementing Health and Safety Practices During COVID-19

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5 Ways Companies Can Build Trust While Implementing Health and Safety Practices During COVID-19

Supporting Your Users Remotely: A Guide for Admins and Developers

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Supporting Your Users Remotely: A Guide for Admins and Developers

Survey Says: SMB Customers Want Safety in the New Normal

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Survey Says: SMB Customers Want Safety in the New Normal

5 Essential Skills Every Sales Manager Needs

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5 Essential Skills Every Sales Manager Needs

How COVID-19 Will Shape the 2020 Holiday Season: 5 Coronavirus Future Predictions for Retail

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How COVID-19 Will Shape the 2020 Holiday Season: 5 Coronavirus Future Predictions for Retail

Make Up for Lost Time: Help Patients Get the Elective Procedures They Need

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Make Up for Lost Time: Help Patients Get the Elective Procedures They Need

Equip Your Mobile Workforce for Success in the Field

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Equip Your Mobile Workforce for Success in the Field

Chip and Joanna Gaines Share How To Build and Grow a Successful Business

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Chip and Joanna Gaines Share How To Build and Grow a Successful Business

Recover and Thrive With the Restore Elective Procedures for Medtech Solution

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Recover and Thrive With the Restore Elective Procedures for Medtech Solution

Change That Lasts Starts With a Focus on Humanity

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Change That Lasts Starts With a Focus on Humanity

Chasing COVID-19's Low-Code Boom

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Chasing COVID-19's Low-Code Boom

Risk Management Strategies: The CEO's New Imperative

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Risk Management Strategies: The CEO's New Imperative

Can Crisis Spur Governments To Transform? Change Management Best Practices

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Can Crisis Spur Governments To Transform? Change Management Best Practices

It's Game on for Service Delivery From Home for VIZIO

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It's Game on for Service Delivery From Home for VIZIO

Stop Taking Adversity So Personally

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Stop Taking Adversity So Personally

6 Ways the New Marketing Cloud Release Can Help You up Your Game

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6 Ways the New Marketing Cloud Release Can Help You up Your Game

An Invite-First Culture: Reopening for CEOs

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An Invite-First Culture: Reopening for CEOs

9 Hacks To Help Your SMB Continue Excellent Customer Service

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9 Hacks To Help Your SMB Continue Excellent Customer Service

Why a Member Engagement Strategy Matters More Than Ever

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Why a Member Engagement Strategy Matters More Than Ever

Supply Chain: What CEOs Need To Know Now

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Supply Chain: What CEOs Need To Know Now

Bay Area Lab Builds Fast and Secure Way To Share COVID-19 Test Results

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Bay Area Lab Builds Fast and Secure Way To Share COVID-19 Test Results

The Ground-Breaking, Emotional Journey of Digitizing Your Business Model (And How We Can Help)

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The Ground-Breaking, Emotional Journey of Digitizing Your Business Model (And How We Can Help)

Improve the Many Ways You Can Market From Home

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Improve the Many Ways You Can Market From Home

Tips From a Lightning-Fast Launch: How GE Renewable Energy Scaled a B2B Commerce Site in Weeks

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Tips From a Lightning-Fast Launch: How GE Renewable Energy Scaled a B2B Commerce Site in Weeks

How To Be an Ally: From Curious To Courageous

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How To Be an Ally: From Curious To Courageous

8 Ways Business Leaders Can Support the Black Community

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8 Ways Business Leaders Can Support the Black Community

4 Advertising Strategies That Work in a Downturn

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4 Advertising Strategies That Work in a Downturn

Drive Impact and Engage Shoppers With Social: TOMS Shows You How

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Drive Impact and Engage Shoppers With Social: TOMS Shows You How

Keeping up With an Unexpected Sales Surge: A Disposable Glove Distributor's Advice

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Keeping up With an Unexpected Sales Surge: A Disposable Glove Distributor's Advice

How To Craft a Response That Fits: 5 Site Must-Haves

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How To Craft a Response That Fits: 5 Site Must-Haves

How To Reopen Your Small Business With Safety and Flexibility in Mind

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How To Reopen Your Small Business With Safety and Flexibility in Mind

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