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Measuring customer experience with Zendesk Explore

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Measuring customer experience with Zendesk Explore

Digital transformation can be a rough employee experience-but it doesn't have to be

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Digital transformation can be a rough employee experience-but it doesn't have to be

Build a sales management process that works in 4 steps

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Build a sales management process that works in 4 steps

What's a good email open rate? Industry benchmarks, tips, statistics

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What's a good email open rate? Industry benchmarks, tips, statistics

What is digital transformation? Definition, Examples, Main Areas

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What is digital transformation? Definition, Examples, Main Areas

Adslot Customer Service Story

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Adslot Customer Service Story

Baleària Passenger Experience Story

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Baleària Passenger Experience Story

Worked in food service? Put that on your resume. - Relate by Zendesk

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Worked in food service? Put that on your resume. - Relate by Zendesk

Synchronized service: Citizen and Bulova merge with CX in mind

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Synchronized service: Citizen and Bulova merge with CX in mind

How to build an email list in 2021

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How to build an email list in 2021

Sales and support: Collaborating to increase growth

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Sales and support: Collaborating to increase growth

Startups podcast: How 4 startups are solving for a post-pandemic world

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Startups podcast: How 4 startups are solving for a post-pandemic world

Simple and sophisticated: the "mullet" imperative of seamless CX

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Simple and sophisticated: the "mullet" imperative of seamless CX

Essential customer service skills: how to interact with customers on live chat - Relate by Zendesk

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Essential customer service skills: how to interact with customers on live chat - Relate by Zendesk

Korman Sales Story

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Korman Sales Story

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Squarespace's Jessica O'Connell on customer support as brand ambassadors

Addressing customer experience from the CIO perspective

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Addressing customer experience from the CIO perspective

Answer Bot is here to help: Deliver accurate answers with less effort

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Answer Bot is here to help: Deliver accurate answers with less effort

4 principles of the consultative sales approach

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4 principles of the consultative sales approach

How to boost your sales team's performance with Zendesk Sell

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How to boost your sales team's performance with Zendesk Sell

Knowledge Management System Examples, Types & Tools

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Knowledge Management System Examples, Types & Tools

Measuring happiness: What's the difference between CSAT and NPS®?

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Measuring happiness: What's the difference between CSAT and NPS®?

Zendesk legal terms update 2020

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Zendesk legal terms update 2020

Five ways to boost and measure sales productivity

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Five ways to boost and measure sales productivity

Why inbound call centers are more relevant than ever

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Why inbound call centers are more relevant than ever

Millennial view: the generational divide - Relate by Zendesk

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Millennial view: the generational divide - Relate by Zendesk

DevFactory customer story

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DevFactory customer story

Your mother was right, you are the company you keep

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Your mother was right, you are the company you keep

10 ways to be a great customer and get great customer service

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10 ways to be a great customer and get great customer service

Customer entitlement: the high price we all pay

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Customer entitlement: the high price we all pay

Customer loyalty definition, statistics, and tips

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Customer loyalty definition, statistics, and tips

Difference between WhatsApp and WhatsApp Business

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Difference between WhatsApp and WhatsApp Business

Build customer loyalty: 7 examples, tips, & strategies

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Build customer loyalty: 7 examples, tips, & strategies

Chatbots and the future of real-time communication

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Chatbots and the future of real-time communication

Harris Farm Markets Customer Service Story

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Harris Farm Markets Customer Service Story

Why experience data is key to better customer service

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Why experience data is key to better customer service

Stop exercising and start moving | Relate by Zendesk

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Stop exercising and start moving | Relate by Zendesk

The brave new world of virtual volunteering

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The brave new world of virtual volunteering

How to use sales psychology to increase lead conversion rates

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How to use sales psychology to increase lead conversion rates

Returnship: the path forward for mothers in the workplace

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Returnship: the path forward for mothers in the workplace

Who thought being authentic would be this hard?

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Who thought being authentic would be this hard?

Saludsa Customer Story

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Saludsa Customer Story

7 good sales pitches examples 2021 (and how to write your own)

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7 good sales pitches examples 2021 (and how to write your own)

Not your grandpa's sales pitch: 3 outdated sales pitch techniques

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Not your grandpa's sales pitch: 3 outdated sales pitch techniques

5 ways AI is helping solve human problems

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5 ways AI is helping solve human problems

Call center resume: Free templates and tips to get noticed

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Call center resume: Free templates and tips to get noticed

9 sales questions to close the deal

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9 sales questions to close the deal

Startup Central - The human guide to leading remote teams

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Startup Central - The human guide to leading remote teams

Monthly integrations have arrived

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Monthly integrations have arrived

What everyone should know about integrated phone support

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What everyone should know about integrated phone support

7 ways to build your team's communication strategy-especially when remote

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7 ways to build your team's communication strategy-especially when remote

Jenny Dempsey teaches that your health is a unique ecosystem all your own

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Jenny Dempsey teaches that your health is a unique ecosystem all your own

Striking the right balance as chief customer officer

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Striking the right balance as chief customer officer

Take care of yourself, your team, and your customer-in that order

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Take care of yourself, your team, and your customer-in that order

4 tips to develop your new sales territory

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4 tips to develop your new sales territory

The startup spouse: a view from the other side of bed | Relate by Zendesk

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The startup spouse: a view from the other side of bed | Relate by Zendesk

Subito Customer Service Story

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Subito Customer Service Story

Zendesk Luminaries Spotlight: Retail COVID-19 Responses

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Zendesk Luminaries Spotlight: Retail COVID-19 Responses

How retail is changing, from the women leading the charge

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How retail is changing, from the women leading the charge

On the ground in Miami with our customer community

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On the ground in Miami with our customer community

Startup Central - How to stay connected to your customers

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Startup Central - How to stay connected to your customers

How the ERC connects the landscape with people who can help save it

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How the ERC connects the landscape with people who can help save it

Neuroscience: today's tool for understanding customers and ourselves

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Neuroscience: today's tool for understanding customers and ourselves

Organizational change management: 8 proven models to navigate change

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Organizational change management: 8 proven models to navigate change

3 Types of CRM Software and How to Choose the Best One

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3 Types of CRM Software and How to Choose the Best One

Zendesk is FedRAMP authorized

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Zendesk is FedRAMP authorized

9 questions to ask before starting up with coworkers

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9 questions to ask before starting up with coworkers

6 tips for creating mobile-friendly emails

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6 tips for creating mobile-friendly emails

How Zendesk's Tech for Good partners support refugees worldwide, and how you can help

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How Zendesk's Tech for Good partners support refugees worldwide, and how you can help

Survey reveals that the agent experience should drive tool adoption

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Survey reveals that the agent experience should drive tool adoption

Stanley Black and Decker Customer Service Story

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Stanley Black and Decker Customer Service Story

What is lead nurturing? Definition, tips, and tools

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What is lead nurturing? Definition, tips, and tools

The keys to an effective sales process

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The keys to an effective sales process

The value of hospitality, no matter what industry you're in

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The value of hospitality, no matter what industry you're in

Integrations to keep your summer going

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Integrations to keep your summer going

The future of customer care: built-in flexibility

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The future of customer care: built-in flexibility

How support data influences customer experience

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How support data influences customer experience

Empathy Lab: Building community in the workplace from the inside out

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Empathy Lab: Building community in the workplace from the inside out

The business imperative of supporting your people

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The business imperative of supporting your people

When luxury customer service is no longer a luxury, but the norm

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When luxury customer service is no longer a luxury, but the norm

The future of work for IT teams is supporting hybrid workforces

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The future of work for IT teams is supporting hybrid workforces

Home-bound customers turn to messaging channels

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Home-bound customers turn to messaging channels

The paradox of channel choice

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The paradox of channel choice

Could an empathy meeting help you see with new eyes?

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Could an empathy meeting help you see with new eyes?

Hiring a salesperson in 10 steps: Interview best practices, questions & examples

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Hiring a salesperson in 10 steps: Interview best practices, questions & examples

The sweet sound(s) of productivity

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The sweet sound(s) of productivity

6 closing sales techniques from the pros

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6 closing sales techniques from the pros

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Turn complainers into brand advocates. Find the love.

The case for a fragrance-free workplace

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The case for a fragrance-free workplace

Your customer service agents need more context. Here's why.

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Your customer service agents need more context. Here's why.

Instacart Customer Service Story

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Instacart Customer Service Story

Zendesk Messaging Spotlight

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Zendesk Messaging Spotlight

Volunteering your skill set can have some surprising benefits

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Volunteering your skill set can have some surprising benefits

The power of lead value in sales forecasting

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The power of lead value in sales forecasting

What is online customer service + 8 ways to improve it

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What is online customer service + 8 ways to improve it

The 3-step process for better agent training

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The 3-step process for better agent training

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