Zendesk

Zendesk

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What is customer empathy? 8 ways to show customer empathy
Article
The new sales manager's guide to sales reporting
Article
When empathy backfires
Article
Forrester report: The case for asynchronous messaging: Apple Business Chat, Facebook Messenger, WhatsApp
Report
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Create a Knowledge Base Article Template from Scratch
Article
o9 + Zendesk: Saving time & simplifying support in supply planning
Case Study
Think you have diversity covered? Think ageism. Diversity is more than skin deep. - Relate by Zendesk
Article
Build customer loyalty: 7 examples, tips, & strategies
Article
7 ways to reduce bias in conversational AI
Article
Alfa Bank Customer Service Story
Case Study

Latest Content

The role of customer service during an economic downturn
Article
Drive revenue during an economic downturn
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Stay agile and innovative-and rein in expenses
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5 things you can do now to create better retail CX
eBook
5 top reasons why retailers need an endless aisle solution now
Article
A preview of Advanced Encryption in Zendesk
Article
How servant leadership leads to great customer service
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Work it: A CX Moment with Upwork
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Why CX Champions must continue raising the bar on excellent customer service
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Rising to the top-these CX leaders are up for solving complex service challenges
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Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams.

Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data.

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