Genesys

Genesys

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Agent Copilot demo
Video
Agent Copilot demo
Customer interview Uber
Video
Customer interview Uber
Engage employees with empathy
Video
Engage employees with empathy
Nespresso + Genesys
Video
Nespresso + Genesys
KPN + Genesys
Video
KPN + Genesys
Lintelio + Genesys
Video
Lintelio + Genesys
Nestle: Moving to the cloud for more capabilities and customer experience channels
Video
Nestle: Moving to the cloud for more capabilities and customer experience channels
Lintelio: Enhance employee and customer experiences with composable CX
Video
Lintelio: Enhance employee and customer experiences with composable CX
GoodLeap: Leveraging Genesys Cloud for growth, resilience and scalability
Video
GoodLeap: Leveraging Genesys Cloud for growth, resilience and scalability
Explore the Benefits of a Cloud CX Evolution at Xperience 2023
Video
Explore the Benefits of a Cloud CX Evolution at Xperience 2023
KPN: Personalizing customer experiences in mobile telecommunications
Video
KPN: Personalizing customer experiences in mobile telecommunications
TechStyle: Personalizing shopping experiences with digital and artificial intelligence
Video
TechStyle: Personalizing shopping experiences with digital and artificial intelligence
Nespresso: Creating a constant, seamless customer and employee experience
Video
Nespresso: Creating a constant, seamless customer and employee experience
What Have You Done for Your IVR Lately?
Video
What Have You Done for Your IVR Lately?
Employee Engagement: A 'nice to have'? Think again.
Video
Employee Engagement: A 'nice to have'? Think again.
Integrating Omnichannel Solutions for CX Success
Video
Integrating Omnichannel Solutions for CX Success
Take a new perspective on employee experience
Video
Take a new perspective on employee experience
Raising the Bar: Building Propositions Around Customer Service
Video
Raising the Bar: Building Propositions Around Customer Service
Great Customer Experiences Require Proactive Communication
Video
Great Customer Experiences Require Proactive Communication
Genesys Microsoft Partnership
Video
Genesys Microsoft Partnership
World class omnichannel customer experiences
Video
World class omnichannel customer experiences
Seamless, effortless, personalized experiences with Genesys
Video
Seamless, effortless, personalized experiences with Genesys
Analytics and Reporting Drives Best-in-Class CX
Video
Analytics and Reporting Drives Best-in-Class CX
IVR: Delivering Personalized Customer Experience
Video
IVR: Delivering Personalized Customer Experience
Better employee engagement
Video
Better employee engagement
Turn Abandoned Shopping Carts into Sales
Video
Turn Abandoned Shopping Carts into Sales
Empowering Agents with Workload Management (iWD)
Video
Empowering Agents with Workload Management (iWD)
Blended AI by Genesys with Proactive Chatbot
Video
Blended AI by Genesys with Proactive Chatbot