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Samsung's One UI Watch Experience Moves In The Right Direction But Has Work To Do
Article
Samsung's One UI Watch Experience Moves In The Right Direction But Has Work To Do
Winning Executive Support To Establish, Fund, And Scale CX
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Winning Executive Support To Establish, Fund, And Scale CX
Forrester's Digital Go-To-Market Review: Apparel And Shoe Brands
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Forrester's Digital Go-To-Market Review: Apparel And Shoe Brands
iOS 15: Making 100 Mobile Moments Better Every Day
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iOS 15: Making 100 Mobile Moments Better Every Day
Use The Forrester Tech Tide™ To Evaluate Your Retail AI Investment Strategy
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Use The Forrester Tech Tide™ To Evaluate Your Retail AI Investment Strategy
Google Delays The Cookiepocalypse: A Data Deprecation Update
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Google Delays The Cookiepocalypse: A Data Deprecation Update
Focus On The Customer And Spare The Stagwell-MDC Partners Merger Drama
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Focus On The Customer And Spare The Stagwell-MDC Partners Merger Drama
Post-Pandemic Travel: Consumers Seek Variety And Adventure Within Safe Circles
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Post-Pandemic Travel: Consumers Seek Variety And Adventure Within Safe Circles
Trusted Third-Party Phish Is The Catch Of The Day
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Trusted Third-Party Phish Is The Catch Of The Day
Measure Value Behaviors And Value Outcomes To Drive Customer Obsession
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Measure Value Behaviors And Value Outcomes To Drive Customer Obsession
Unified Agent Augmentation Tools: A Fractured And Disorganized Landscape In Customer Service
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Unified Agent Augmentation Tools: A Fractured And Disorganized Landscape In Customer Service
Le Futur De La Data Governance
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Le Futur De La Data Governance
Healthcare Providers Must Address Equity, Burnout, Security, And Digital Experiences To Remain Competitive In 2021
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Healthcare Providers Must Address Equity, Burnout, Security, And Digital Experiences To Remain Competitive In 2021
The Results Of The 2021 Global State Of Brand Manufacturers Survey
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The Results Of The 2021 Global State Of Brand Manufacturers Survey
Organizational Change Is About Orchestrating Organizational Systems
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Organizational Change Is About Orchestrating Organizational Systems
The Evolving Face Of ESM
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The Evolving Face Of ESM
The Forrester Wave™: Content Platforms, Q2 2021 Is Live - ECM Continues Its Evolution
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The Forrester Wave™: Content Platforms, Q2 2021 Is Live - ECM Continues Its Evolution
Five Digital Audience Types That Help B2B Marketers Deliver Better Experiences
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Five Digital Audience Types That Help B2B Marketers Deliver Better Experiences
When It Comes To Incident Response, Is Your Cyber Insurance Carrier On Your Side?
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When It Comes To Incident Response, Is Your Cyber Insurance Carrier On Your Side?
The Rise Of Industry Cloud Business Applications
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The Rise Of Industry Cloud Business Applications
Zero Trust Doesn't Mean Zero Breaches
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Zero Trust Doesn't Mean Zero Breaches
We'd Love Your Feedback On New Applications Designed To Master Supply Chain Resilience
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We'd Love Your Feedback On New Applications Designed To Master Supply Chain Resilience
B2B Digital Advertising Optimization Is Broken. Here's How To Fix It.
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B2B Digital Advertising Optimization Is Broken. Here's How To Fix It.
How To Leverage Innovation To Grow And Differentiate Your Business
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How To Leverage Innovation To Grow And Differentiate Your Business
Snap's Latest Play In Big Tech's Race To Produce AR Glasses
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Snap's Latest Play In Big Tech's Race To Produce AR Glasses
Financial Advisors Propel Morgan Stanley To The Top Of Investment Firms In The US CX Index, 2021
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Financial Advisors Propel Morgan Stanley To The Top Of Investment Firms In The US CX Index, 2021
Retailers Take Four Of The Top Spots In The US CX Index, 2021
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Retailers Take Four Of The Top Spots In The US CX Index, 2021
Post-Pandemic Media Consumption: Online Streaming Accelerates A New Content Experience
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Post-Pandemic Media Consumption: Online Streaming Accelerates A New Content Experience
COVID-19 Accelerates Digital Business In 2021
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COVID-19 Accelerates Digital Business In 2021
重塑公司银行客户体验：从客户旅程地图绘制开始
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重塑公司银行客户体验：从客户旅程地图绘制开始
Forrester Decisions: A Future Fit Strategy For Tech Execs
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Forrester Decisions: A Future Fit Strategy For Tech Execs
Another One Bites The Dust: Why Verizon's Divestiture Of AOL And Yahoo Is No Surprise
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Another One Bites The Dust: Why Verizon's Divestiture Of AOL And Yahoo Is No Surprise
Figma Improves Collaboration And Workflows With Branches And Version Control
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Figma Improves Collaboration And Workflows With Branches And Version Control
IT Industry Breathes A Sigh Of Relief In API Case
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IT Industry Breathes A Sigh Of Relief In API Case
Reflecting On KubeCon 2021
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Reflecting On KubeCon 2021
APEX Overcasts Dell Technologies World 2021
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APEX Overcasts Dell Technologies World 2021
It's Time To Get Serious About CX Data And Technology
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It's Time To Get Serious About CX Data And Technology
The Death And Life Of The Stand-Alone Solution
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The Death And Life Of The Stand-Alone Solution
Improving Sales Productivity Is Never A One-And-Done Effort 
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Improving Sales Productivity Is Never A One-And-Done Effort 
The State Of Employer Mental Health Support In 2021: Employers Need To Do A Better Job For Their Employees
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The State Of Employer Mental Health Support In 2021: Employers Need To Do A Better Job For Their Employees
Warning: Employee Engagement Is Higher Than You Think - Carefully Monitor The Burnout Factor
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Warning: Employee Engagement Is Higher Than You Think - Carefully Monitor The Burnout Factor
Biden Executive Order Bets Big On Zero Trust For The Future Of US Cybersecurity
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Biden Executive Order Bets Big On Zero Trust For The Future Of US Cybersecurity
$500 Million VC Funding For Contentsquare: A Perspective On Experience Analytics And French Tech
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$500 Million VC Funding For Contentsquare: A Perspective On Experience Analytics And French Tech
Let's Refocus Industrial IoT Software Platforms On The Things
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Let's Refocus Industrial IoT Software Platforms On The Things
La Marche Vers La Finance Durable Sera Longue
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La Marche Vers La Finance Durable Sera Longue
B2B Revenue Operations Is Seeing Greater Centralization, But Can Organizations Make It Stick?
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B2B Revenue Operations Is Seeing Greater Centralization, But Can Organizations Make It Stick?
Trust Is Your Business Imperative
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Trust Is Your Business Imperative
Forecasting In Uncertainty: Q1 2021 Data Confirms The Strength Of The US Tech Market
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Forecasting In Uncertainty: Q1 2021 Data Confirms The Strength Of The US Tech Market
Mind The Gap - Making Sure Your SaaS Application Data Is Protected
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Mind The Gap - Making Sure Your SaaS Application Data Is Protected
Five Productivity Obstacles Sales Organizations Need To Overcome
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Five Productivity Obstacles Sales Organizations Need To Overcome
RSAC 2021: No Silver Bullet To Fight Attrition Warfare, Just Resilience
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RSAC 2021: No Silver Bullet To Fight Attrition Warfare, Just Resilience
Amazon's MGM Acquisition: A Deal About Talent, Not Titles
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Amazon's MGM Acquisition: A Deal About Talent, Not Titles
PIM Powers Digital Experience - Introducing The Latest Edition Of The Forrester Wave™: Product Information Management
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PIM Powers Digital Experience - Introducing The Latest Edition Of The Forrester Wave™: Product Information Management
The Colonial Pipeline Cyberattack Is A (Another) Call For Zero Trust And Resilience In Industrial Companies
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The Colonial Pipeline Cyberattack Is A (Another) Call For Zero Trust And Resilience In Industrial Companies
Le Développement Durable : Nouvel Enjeu De La Transformation Des Entreprises
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Le Développement Durable : Nouvel Enjeu De La Transformation Des Entreprises
Digital Audio Proves Resilient During The Pandemic
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Digital Audio Proves Resilient During The Pandemic
Data Ethics And DEI Convergence: A Win-Win Situation
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Data Ethics And DEI Convergence: A Win-Win Situation
L'expérience collaborateur: une bombe à retardement
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L'expérience collaborateur: une bombe à retardement
Forrester Decisions: How To Embed Cybersecurity And Privacy In Your Company
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Forrester Decisions: How To Embed Cybersecurity And Privacy In Your Company
KubeCon And The (Partial) Emergence Of Enterprise Kubernetes
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KubeCon And The (Partial) Emergence Of Enterprise Kubernetes
What's Wrong With Quick-Fix Products For Digital Accessibility
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What's Wrong With Quick-Fix Products For Digital Accessibility
Debunking Infosec Purity And Other Security Myths In The Wake Of Recent Attacks
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Debunking Infosec Purity And Other Security Myths In The Wake Of Recent Attacks
Les Applications Web Progressives Sont-Elles À Un Point D'Inflexion?
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Les Applications Web Progressives Sont-Elles À Un Point D'Inflexion?
Protecting Customers From Harm Is A Crucial Part Of Your Financial Well-Being Strategy
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Protecting Customers From Harm Is A Crucial Part Of Your Financial Well-Being Strategy
The Future Of B2B Sales: More Personalized And Process-Driven
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The Future Of B2B Sales: More Personalized And Process-Driven
Adobe "Catchy Content" Shows How Content Intelligence Powers Personalization
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Adobe "Catchy Content" Shows How Content Intelligence Powers Personalization
Digital Businesses, Prioritize Your Needs In 2021 And Hold Your Commerce Vendors To A Higher Standard
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Digital Businesses, Prioritize Your Needs In 2021 And Hold Your Commerce Vendors To A Higher Standard
How New Digital Analytics Funding Will Improve Design
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How New Digital Analytics Funding Will Improve Design
Building CX Influence? Choose Your Friends Carefully
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Building CX Influence? Choose Your Friends Carefully
The Power Of Fences
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The Power Of Fences
Employee Experience Is A Business Imperative
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Employee Experience Is A Business Imperative
Welcome To The Future: Have You Heard About The 5 P's Of Sales?
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Welcome To The Future: Have You Heard About The 5 P's Of Sales?
Ransomware: Survive By Outrunning The Guy Next To You
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Ransomware: Survive By Outrunning The Guy Next To You
Creating Creativity: Proven, Practical Techniques
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Creating Creativity: Proven, Practical Techniques
Spotlight On Southeast Asia: The State Of Digital Transformation In Indonesia
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Spotlight On Southeast Asia: The State Of Digital Transformation In Indonesia
Digital Business, Part 3: Talent Management At Mars
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Digital Business, Part 3: Talent Management At Mars
Planning Your Return To Office Requires Calculating Readiness
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Planning Your Return To Office Requires Calculating Readiness
Il Est Temps De Prendre Au Sérieux La Data CX
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Il Est Temps De Prendre Au Sérieux La Data CX
GDPR Is The Water That Patiently Wears Away The Stone ... We Hope!
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GDPR Is The Water That Patiently Wears Away The Stone ... We Hope!
Europe-5: Smartphone And Tablet Online Retail Forecast Update
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Europe-5: Smartphone And Tablet Online Retail Forecast Update
Forrester's US Retail Recovery Heat Map, May 2021 - Strides Toward Normalcy
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Forrester's US Retail Recovery Heat Map, May 2021 - Strides Toward Normalcy
Demandbase's Acquisitions And Solution Expansion Highlight Accelerating ABM And Martech Evolution
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Demandbase's Acquisitions And Solution Expansion Highlight Accelerating ABM And Martech Evolution
Service Design ROI And Operating Model
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Service Design ROI And Operating Model
Make Customer Value Technology's North Star
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Make Customer Value Technology's North Star
Three Key Findings From Our State Of Chat In Retail Research
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Three Key Findings From Our State Of Chat In Retail Research
Expérience Collaborateur: Une Bombe à Retardement
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Expérience Collaborateur: Une Bombe à Retardement
Expertise And The Shared Services Problem: A Conversation With Don Reinertsen
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Expertise And The Shared Services Problem: A Conversation With Don Reinertsen
What Matters Most For Kubernetes? It Depends
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What Matters Most For Kubernetes? It Depends
How Regional Marketing Can Solve The Top Five B2B Global-Local Content Collaboration Challenges
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How Regional Marketing Can Solve The Top Five B2B Global-Local Content Collaboration Challenges
Reflecting On Dell Technologies World And The Shift Toward IT As A Service
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Reflecting On Dell Technologies World And The Shift Toward IT As A Service
It's Time For E-Commerce And Security Pros To Collaborate To Combat Bot Fraud
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It's Time For E-Commerce And Security Pros To Collaborate To Combat Bot Fraud
Moneyball For B2B Sales: The Insights-Driven Sales System
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Moneyball For B2B Sales: The Insights-Driven Sales System
Prioritise Your Customers' Mental Well-Being To Spur Pandemic Recovery
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Prioritise Your Customers' Mental Well-Being To Spur Pandemic Recovery
Employee Well-Being Is A Shared Responsibility
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Employee Well-Being Is A Shared Responsibility
Recipe For Success: Five Ways To Make The Most Of Your TEI Project Experience
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Recipe For Success: Five Ways To Make The Most Of Your TEI Project Experience
Introducing Forrester Decisions
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Introducing Forrester Decisions