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A Mutual Life Insurer's Turnaround Times Exceed Industry Standards Using Verint Workforce Engagement
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A Mutual Life Insurer's Turnaround Times Exceed Industry Standards Using Verint Workforce Engagement
Samsung Drives Sales with Enhanced Customer Experience
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Samsung Drives Sales with Enhanced Customer Experience
Currys Improves the Curbside Pickup Experience
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Currys Improves the Curbside Pickup Experience
The Human Services Agency of San Francisco Experiences Total Improvement with Verint Workforce Management Professional
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The Human Services Agency of San Francisco Experiences Total Improvement with Verint Workforce Management Professional
Global Fintech Company Chooses Verint Da Vinci Call Risk Scoring Service to Help Fight Today's Evolving IVR Threats
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Global Fintech Company Chooses Verint Da Vinci Call Risk Scoring Service to Help Fight Today's Evolving IVR Threats
APAN Improves Communication and Ensures Quick Response Times with Verint Community Platform
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APAN Improves Communication and Ensures Quick Response Times with Verint Community Platform
HomeServe Reduces Customer Effort with Verint Speech Analytics
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HomeServe Reduces Customer Effort with Verint Speech Analytics
Suncorp improves engagement with conversational AI
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Suncorp improves engagement with conversational AI
What Defines a Comprehensive CX Platform? A CX Buyer's Guide
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What Defines a Comprehensive CX Platform? A CX Buyer's Guide
Saxo Bank Drives Compliant, Collaborative Customer Engagement with Verint
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Saxo Bank Drives Compliant, Collaborative Customer Engagement with Verint
Saudi Arabian Bank Reduces Costs and Strengthens Compliance with Verint
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Saudi Arabian Bank Reduces Costs and Strengthens Compliance with Verint
The Royal College of Physicians
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The Royal College of Physicians
Leading Private Education Provider
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Leading Private Education Provider
Continuum Global Solutions Drives Improved Outcomes in Real-Time with Verint
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Continuum Global Solutions Drives Improved Outcomes in Real-Time with Verint
Orange County's Credit Union
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Orange County's Credit Union
Aegon Increases NPS Score and Reduces Costs with Verint
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Aegon Increases NPS Score and Reduces Costs with Verint
Wesleyan
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Wesleyan
Higher Colleges of Technology (HCT)
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Higher Colleges of Technology (HCT)
The FA scores a thriving social community with Verint
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The FA scores a thriving social community with Verint
GDIT Boosts Customer Service Capabilities Through a One Workforce Approach
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GDIT Boosts Customer Service Capabilities Through a One Workforce Approach
Regions Financial Corporation
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Regions Financial Corporation
Topdanmark Delivers Transformative Insurance Engagement with Verint
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Topdanmark Delivers Transformative Insurance Engagement with Verint
Hg Creates a Hive of Collaboration and Innovation with Verint
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Hg Creates a Hive of Collaboration and Innovation with Verint
Platform Uniformity in the Cloud: Continuum Connects the Dots with Verint
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Platform Uniformity in the Cloud: Continuum Connects the Dots with Verint
Halfords Steers Forward with Frictionless, Value-Based Service Delivery
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Halfords Steers Forward with Frictionless, Value-Based Service Delivery
Malomatia Standardizes on Complete, Connected Verint Platform to Deliver e-Government for 37 Government Entities in Qatar
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Malomatia Standardizes on Complete, Connected Verint Platform to Deliver e-Government for 37 Government Entities in Qatar
Aviva Life Reimagines Vulnerable Customer Experience with Verint Speech Analytics
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Aviva Life Reimagines Vulnerable Customer Experience with Verint Speech Analytics
BNP Paribas Poland Transforms Digital Services Engagement using Verint Real-Time Agent Assist
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BNP Paribas Poland Transforms Digital Services Engagement using Verint Real-Time Agent Assist
BGL Group Increases Agility and Operational Excellence with Verint
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BGL Group Increases Agility and Operational Excellence with Verint
LetsGetChecked Reimagines Home Health Testing and Care with Verint
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LetsGetChecked Reimagines Home Health Testing and Care with Verint
Southampton City Council Drives Innovative Digital Self-Service Strategy with Verint
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Southampton City Council Drives Innovative Digital Self-Service Strategy with Verint
Meyer Group Creates Recipe for Successful Customer Engagement with Verint Messaging
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Meyer Group Creates Recipe for Successful Customer Engagement with Verint Messaging
Supporting multiple brands with a single Knowledge Management solution
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Supporting multiple brands with a single Knowledge Management solution
UnitedHealth Group Standardizes on Verint Knowledge Management Enterprise-Wide
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UnitedHealth Group Standardizes on Verint Knowledge Management Enterprise-Wide
Startek Elevates Customer Experience with Verint Speech Analytics
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Startek Elevates Customer Experience with Verint Speech Analytics
Legal & General
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Legal & General
du Telecom Drives Proactive, In-the-Moment Customer Engagement Using Verint Experience Management
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du Telecom Drives Proactive, In-the-Moment Customer Engagement Using Verint Experience Management
CIPD Community Supports 145,000 Members with Verint
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CIPD Community Supports 145,000 Members with Verint
PREMIER Bankcard Delivers Premier Customer Experiences
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PREMIER Bankcard Delivers Premier Customer Experiences
Sophos Connects Over 2.5 Million Users Worldwide with Verint Community
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Sophos Connects Over 2.5 Million Users Worldwide with Verint Community
Riyad Bank increases NPS score by 25% with Verint
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Riyad Bank increases NPS score by 25% with Verint
Verint IVA Helps Pharmaceutical Company Extend Patient Support
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Verint IVA Helps Pharmaceutical Company Extend Patient Support
City of Hamilton leverages Verint to ensure service consistency
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City of Hamilton leverages Verint to ensure service consistency
rue21 Gets Sales and Satisfaction Bump with a Data-Driven, Omnichannel CX Strategy
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rue21 Gets Sales and Satisfaction Bump with a Data-Driven, Omnichannel CX Strategy
RWS Increases Brand Trust and Loyalty with Verint Community
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RWS Increases Brand Trust and Loyalty with Verint Community
Work Entropy Harnesses Gig Worker Potential Around the Globe
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Work Entropy Harnesses Gig Worker Potential Around the Globe
Micro Focus Drives Efficiency & Self-Help for Customers Using Verint Community Platform
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Micro Focus Drives Efficiency & Self-Help for Customers Using Verint Community Platform
5CA Transforms Employee Experience and Data-Driven Insights with Verint Workforce Management
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5CA Transforms Employee Experience and Data-Driven Insights with Verint Workforce Management
RSA Transforms Back-Office Productivity and Effectiveness
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RSA Transforms Back-Office Productivity and Effectiveness
Europe's Largest Pension Service Transforms Operational Efficiency with Verint Operations Manager
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Europe's Largest Pension Service Transforms Operational Efficiency with Verint Operations Manager
Shoe Carnival Revolutionizes Customer Experience
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Shoe Carnival Revolutionizes Customer Experience
Test-Aankoop creates Europe-wide, collaborative, and interactive community based on Verint Community
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Test-Aankoop creates Europe-wide, collaborative, and interactive community based on Verint Community
BNP Paribas Poland Automates Objective and Consistent Quality Assurance with Verint
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BNP Paribas Poland Automates Objective and Consistent Quality Assurance with Verint
Stanley Black & Decker Outdoor Modernizes Contact Center Operations with Verint Workforce Management in the Cloud
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Stanley Black & Decker Outdoor Modernizes Contact Center Operations with Verint Workforce Management in the Cloud
Enfield Council Elevates Digital-First Citizen Engagement with Verint
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Enfield Council Elevates Digital-First Citizen Engagement with Verint
Verint Community Drives Success: Three Case Studies
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Verint Community Drives Success: Three Case Studies
Enhancing Customer Experience with Verint Community
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Enhancing Customer Experience with Verint Community
Harnessing Verint Knowledge Management to Enable Seamless Self-Service
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Harnessing Verint Knowledge Management to Enable Seamless Self-Service
Increasing Customer Satisfaction to 70%+ with Verint Knowledge Management
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Increasing Customer Satisfaction to 70%+ with Verint Knowledge Management
Reducing Cost Per Contact by 50% with Verint Messaging
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Reducing Cost Per Contact by 50% with Verint Messaging
Building a Global Community to Drive Customer Engagement
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Building a Global Community to Drive Customer Engagement
Vega's Effortless Engagement: Customer Engagement on Instagram
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Vega's Effortless Engagement: Customer Engagement on Instagram
How Digital Innovation Helped Whirlpool Create Seamless CX and a Connected Field Team
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How Digital Innovation Helped Whirlpool Create Seamless CX and a Connected Field Team
Building a Personalized Community User Experience
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Building a Personalized Community User Experience
How automation inspired Freshly's rethink of CX delivery in 2021
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How automation inspired Freshly's rethink of CX delivery in 2021
Empowering Brand Advocates with Verint Community
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Empowering Brand Advocates with Verint Community
Home/Guide to Average Handle Time (AHT) The Comprehensive Guide to Reducing Average Handle Time (AHT)
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Home/Guide to Average Handle Time (AHT) The Comprehensive Guide to Reducing Average Handle Time (AHT)