Zendesk

75 motivational sales quotes to pump you up

Article

75 motivational sales quotes to pump you up

Fixd Repairs Customer Story

Article

Fixd Repairs Customer Story

How to overcome common sales-related customer service challenges

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How to overcome common sales-related customer service challenges

What is RCS messaging, and how can it improve CX?

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What is RCS messaging, and how can it improve CX?

How to authentically embody corporate social responsibility

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How to authentically embody corporate social responsibility

Reduce your carbon footprint by shopping smarter | Relate by Zendesk

Article

Reduce your carbon footprint by shopping smarter | Relate by Zendesk

So you work in customer service: where do you go from here?

Article

So you work in customer service: where do you go from here?

The ultimate guide to great prospecting emails

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The ultimate guide to great prospecting emails

How SMBs can accelerate CX success in 2021

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How SMBs can accelerate CX success in 2021

Millennial view: the long-term effects of Millennial bashing - Relate by Zendesk

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Millennial view: the long-term effects of Millennial bashing - Relate by Zendesk

What we expect in the expectation economy

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What we expect in the expectation economy

CDNetworks Customer Service Story

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CDNetworks Customer Service Story

Five ways to boost and measure sales productivity

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Five ways to boost and measure sales productivity

Companies got faster answers for customers last year - here's how

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Companies got faster answers for customers last year - here's how

How social advocacy is shaping retail consumer trends

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How social advocacy is shaping retail consumer trends

Sales rep for a day: Aligning sales, marketing, and support

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Sales rep for a day: Aligning sales, marketing, and support

What is a sales pipeline, and how do you track it?

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What is a sales pipeline, and how do you track it?

How to keep remote employees from feeling out of sight, out of mind

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How to keep remote employees from feeling out of sight, out of mind

NatureBox Customer Service Story

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NatureBox Customer Service Story

Build a watertight B2B sales funnel in 5 steps

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Build a watertight B2B sales funnel in 5 steps

How "The Great Compression" can lead to better retail CX

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How "The Great Compression" can lead to better retail CX

There's a new dad in the cubicle near you - Relate by Zendesk

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There's a new dad in the cubicle near you - Relate by Zendesk

Marketing in a crisis looks different today than in the past

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Marketing in a crisis looks different today than in the past

Messaging is open for business. Are brands ready?

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Messaging is open for business. Are brands ready?

Lead with trust: advice from Shopify's Marcie Murray

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Lead with trust: advice from Shopify's Marcie Murray

What's my job again? On returning from parental leave

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What's my job again? On returning from parental leave

No boys allowed: why we still need women only spaces

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No boys allowed: why we still need women only spaces

Zendesk messaging: Customer service in a digital-first world

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Zendesk messaging: Customer service in a digital-first world

Zendesk update: Helping each other to keep moving forward

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Zendesk update: Helping each other to keep moving forward

Are you too old to pivot? Not when armed with a plan and a glue stick.

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Are you too old to pivot? Not when armed with a plan and a glue stick.

Building the best customer experiences with Facebook and Zendesk

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Building the best customer experiences with Facebook and Zendesk

3 ways retailers can prepare for the road ahead

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3 ways retailers can prepare for the road ahead

4 steps to optimize your customer service technology

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4 steps to optimize your customer service technology

What is Customer Retention + 11 Retention Strategies 2021

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What is Customer Retention + 11 Retention Strategies 2021

Stemming the loneliness epidemic one interaction at a time

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Stemming the loneliness epidemic one interaction at a time

Why smart, predictive CX experiences depend on hybrid workforces

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Why smart, predictive CX experiences depend on hybrid workforces

CX is at a digital tipping point-here's how IT leaders can prepare

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CX is at a digital tipping point-here's how IT leaders can prepare

Stop for a CX moment-actionable advice from industry leaders

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Stop for a CX moment-actionable advice from industry leaders

Integration bonanza

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Integration bonanza

3 reasons support leaders can benefit from a sales CRM

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3 reasons support leaders can benefit from a sales CRM

5 sales process templates for building out your pipeline

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5 sales process templates for building out your pipeline

The best CX metric to drive your business

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The best CX metric to drive your business

Improving the customer experience: why UX writers and customer service should team up

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Improving the customer experience: why UX writers and customer service should team up

How to handle customer complaints: 10 tips for success

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How to handle customer complaints: 10 tips for success

Online or offline: personal space still matters

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Online or offline: personal space still matters

My heartbreak; your headache. How to handle divorce in the workplace.

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My heartbreak; your headache. How to handle divorce in the workplace.

7 proven ways to deal with high call volume

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7 proven ways to deal with high call volume

Diving deep into CX trends: a Q&A with Ray Wang

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Diving deep into CX trends: a Q&A with Ray Wang

What to expect from Millennials as managers

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What to expect from Millennials as managers

How to onboard and train new customer service reps

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How to onboard and train new customer service reps

CRM best practices for every stage of the sales funnel

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CRM best practices for every stage of the sales funnel

Make more sales faster with lead scoring

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Make more sales faster with lead scoring

Vimeo Customer Service Story

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Vimeo Customer Service Story

Smooth returns; return customers

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Smooth returns; return customers

Life Fitness Customer Service Story

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Life Fitness Customer Service Story

Pamela Pavliscak on the danger and promise of emotional technology

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Pamela Pavliscak on the danger and promise of emotional technology

What is a messaging platform? definition + best for your business

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What is a messaging platform? definition + best for your business

Millennial view: how to manage an office clique - Relate by Zendesk

Article

Millennial view: how to manage an office clique - Relate by Zendesk

Providing great social media customer service

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Providing great social media customer service

20 fun team-building activities for remote teams

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20 fun team-building activities for remote teams

Using data to amplify the Voice of Customer

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Using data to amplify the Voice of Customer

Brandon Tidd's COVID-19 Response

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Brandon Tidd's COVID-19 Response

Customer Orientation 2021: Definition, Examples & Steps

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Customer Orientation 2021: Definition, Examples & Steps

The vast unexplored possibility of data visualization

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The vast unexplored possibility of data visualization

Empowering your team: kindness in customer service

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Empowering your team: kindness in customer service

Sales cycle: What it is and how to use it to close deals faster

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Sales cycle: What it is and how to use it to close deals faster

Everyone is welcome here: making space for sanctuary in the workplace

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Everyone is welcome here: making space for sanctuary in the workplace

Happiness at work depends on your perspective

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Happiness at work depends on your perspective

Box Customer Service Story

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Box Customer Service Story

Customer engagement strategies to keep your customers happy

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Customer engagement strategies to keep your customers happy

Customer experience management advice from the pros

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Customer experience management advice from the pros

Service recovery: Strategies & steps to service recovery 2021

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Service recovery: Strategies & steps to service recovery 2021

Millennial view: the work benefits of working from home - Relate by Zendesk

Article

Millennial view: the work benefits of working from home - Relate by Zendesk

How nonprofit Raheem champions social justice by enabling an easy and safe way to report police violence

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How nonprofit Raheem champions social justice by enabling an easy and safe way to report police violence

Personalize outreach at scale with sales engagement automation

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Personalize outreach at scale with sales engagement automation

How Birchbox provides personalized customer support

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How Birchbox provides personalized customer support

Content marketing for sales: 6 ideas to address the bottom of the funnel

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Content marketing for sales: 6 ideas to address the bottom of the funnel

Birchbox Customer Service Story

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Birchbox Customer Service Story

How to Make a Change Management Plan: Process & Checklist

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How to Make a Change Management Plan: Process & Checklist

What is conversational business?

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What is conversational business?

Lessons from Reddit: 5 ways businesses can support digital altruism

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Lessons from Reddit: 5 ways businesses can support digital altruism

The call of customer service as a career - Relate by Zendesk

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The call of customer service as a career - Relate by Zendesk

You big meanie: from online bully to ethical troll to just being nice

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You big meanie: from online bully to ethical troll to just being nice

How to build the ideal virtual sales team for your business

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How to build the ideal virtual sales team for your business

Zendesk's Tech for Good partners create crucial COVID-19 resources

Article

Zendesk's Tech for Good partners create crucial COVID-19 resources

5 dating questions you should ask your customers

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5 dating questions you should ask your customers

3 lessons from Betterment on building a customer-centric financial service

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3 lessons from Betterment on building a customer-centric financial service

iVoy Customer Story

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iVoy Customer Story

Why 2020 is the year for flexible workplaces

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Why 2020 is the year for flexible workplaces

Hiring a sales rep: how to efficiently screen resumes and cover letters

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Hiring a sales rep: how to efficiently screen resumes and cover letters

5 sales commission structures: Pros, cons, and how to choose

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5 sales commission structures: Pros, cons, and how to choose

Why activity metrics are killing your sales

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Why activity metrics are killing your sales

Foodpanda Customer Service Story

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Foodpanda Customer Service Story

Send a message-breaking barriers between customers and brands

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Send a message-breaking barriers between customers and brands

Designing call centers for empathy-can it be done?

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Designing call centers for empathy-can it be done?

RedDoorz Customer Story

Article

RedDoorz Customer Story

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