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The 19 Customer Support Metrics You Should Measure
The 19 Customer Support Metrics You Should Measure
Nov 09, 2023
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Why Now is the Best Time for Scaling International Customer Support
Why Now is the Best Time for Scaling International Customer Support
Jul 21, 2024
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5 AI Trends to Watch for in Ecommerce in 2024
5 AI Trends to Watch for in Ecommerce in 2024
Feb 21, 2024
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How to grow your ecommerce margins with AI
How to grow your ecommerce margins with AI
Aug 21, 2024
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Latest Content

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Why are ecommerce leaders embracing AI faster than ever?
Why are ecommerce leaders embracing AI faster than ever?
Oct 21, 2024
Article
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How to grow your ecommerce margins with AI
How to grow your ecommerce margins with AI
Aug 21, 2024
Article
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Don't Hold Your Brand Back – Use AI
Don't Hold Your Brand Back – Use AI
Aug 21, 2024
Article
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Service is selling - the most promising areas to implement AI in ecommerce
Service is selling - the most promising areas to implement AI in ecommerce
Jul 21, 2024
Article
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Why Now is the Best Time for Scaling International Customer Support
Why Now is the Best Time for Scaling International Customer Support
Jul 21, 2024
Article
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Master Conversational SMS Using Zowie's Integration With Klaviyo
Master Conversational SMS Using Zowie's Integration With Klaviyo
May 21, 2024
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5 Game-Changing Ways to Elevate Your Ecommerce Experience
5 Game-Changing Ways to Elevate Your Ecommerce Experience
Apr 21, 2024
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How to Increase Customer Lifetime Value (CLV) Using Customer Service
How to Increase Customer Lifetime Value (CLV) Using Customer Service
Apr 21, 2024
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Omnipresence: The Confidence Boost Your Customers Need
Omnipresence: The Confidence Boost Your Customers Need
Apr 21, 2024
Article
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10 Customer Service Resources to Help With Everyday Issues
10 Customer Service Resources to Help With Everyday Issues
Mar 21, 2024
Article

Articles

107
Why are ecommerce leaders embracing AI faster than ever?
Why are ecommerce leaders embracing AI faster than ever?
Don't Hold Your Brand Back – Use AI
Don't Hold Your Brand Back – Use AI
How to grow your ecommerce margins with AI
How to grow your ecommerce margins with AI
Service is selling - the most promising areas to implement AI in ecommerce
Service is selling - the most promising areas to implement AI in ecommerce
Why Now is the Best Time for Scaling International Customer Support
Why Now is the Best Time for Scaling International Customer Support
Master Conversational SMS Using Zowie's Integration With Klaviyo
Master Conversational SMS Using Zowie's Integration With Klaviyo
5 Game-Changing Ways to Elevate Your Ecommerce Experience
5 Game-Changing Ways to Elevate Your Ecommerce Experience
How to Increase Customer Lifetime Value (CLV) Using Customer Service
How to Increase Customer Lifetime Value (CLV) Using Customer Service
Omnipresence: The Confidence Boost Your Customers Need
Omnipresence: The Confidence Boost Your Customers Need
15 Essential Tips: How to Increase Productivity in Customer Service
15 Essential Tips: How to Increase Productivity in Customer Service
10 Customer Service Resources to Help With Everyday Issues
10 Customer Service Resources to Help With Everyday Issues
How to Hire Customer Service Representatives Who Deliver Exceptional Customer Experiences
How to Hire Customer Service Representatives Who Deliver Exceptional Customer Experiences
5 AI Trends to Watch for in Ecommerce in 2024
5 AI Trends to Watch for in Ecommerce in 2024
How to Improve Your Customer Experience by Using AI Like the Biggest Players in Ecommerce
How to Improve Your Customer Experience by Using AI Like the Biggest Players in Ecommerce
Enter a New Era of Customer Service with Zowie Inbox
Enter a New Era of Customer Service with Zowie Inbox
17 Ways to Improve the Customer Experience
17 Ways to Improve the Customer Experience
What to Know to Confidently Pick the Best AI Chatbot for Customer Service
What to Know to Confidently Pick the Best AI Chatbot for Customer Service
What Is a Virtual Agent and Why Adding One Is the Secret to Exceptional Customer Experiences
What Is a Virtual Agent and Why Adding One Is the Secret to Exceptional Customer Experiences
How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
How Zowie Customers Cut Their Resolution Times in Half During Black Friday Cyber Monday (BFCM) 2023
How Zowie Customers Cut Their Resolution Times in Half During Black Friday Cyber Monday (BFCM) 2023
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Case Studies

19
How Calendars.com Slashed Wait Times by 81% With Zowie
How Calendars.com Slashed Wait Times by 81% With Zowie
How True Classic Switched from Gorgias to Zowie and Uncovered $3 Million in New Revenue
How True Classic Switched from Gorgias to Zowie and Uncovered $3 Million in New Revenue
How Beerwulf Doubled ROI on Their Investment in Zowie's AI-Powered Chatbot
How Beerwulf Doubled ROI on Their Investment in Zowie's AI-Powered Chatbot
How AirHelp Replaced 3 Tools With Zowie and Cut Response Times by up to 50%
How AirHelp Replaced 3 Tools With Zowie and Cut Response Times by up to 50%
Giesswein Upgrades Zendesk and Shopify with Zowie for Better Support
Giesswein Upgrades Zendesk and Shopify with Zowie for Better Support
Stix Golf Fully Resolves 56% of its Chats with Future-Proof Support from Zowie
Stix Golf Fully Resolves 56% of its Chats with Future-Proof Support from Zowie
Burju Shoes Unlocks Proactive Support and Sales Thanks to Resolving 54% of Chats
Burju Shoes Unlocks Proactive Support and Sales Thanks to Resolving 54% of Chats
MediaMarkt Enjoys Company-Wide Benefits After Achieving a 50% Chat Resolution Rate
MediaMarkt Enjoys Company-Wide Benefits After Achieving a 50% Chat Resolution Rate
Avon Shrinks Response Times to 36 seconds with Chat Automation from Zowie
Avon Shrinks Response Times to 36 seconds with Chat Automation from Zowie
Zowie's AI delivers Missouri Star Quilt Company unrivaled efficiency and sales growth
Zowie's AI delivers Missouri Star Quilt Company unrivaled efficiency and sales growth
Zowie Supports MODIVO's Transition From Phone to Scalable, Cost-Effective Chat Support
Zowie Supports MODIVO's Transition From Phone to Scalable, Cost-Effective Chat Support
EmpireCovers Hits 59% Chat Resolution by Leveraging Zowie
EmpireCovers Hits 59% Chat Resolution by Leveraging Zowie
How Wuffes Cut Canceled Subscriptions by 10% with Zowie
How Wuffes Cut Canceled Subscriptions by 10% with Zowie
How InPost Cut Phone Calls by 25% Overnight With Zowie
How InPost Cut Phone Calls by 25% Overnight With Zowie
Answear Delivers Support in 8 Different Languages With Zowie
Answear Delivers Support in 8 Different Languages With Zowie
Aviva Achieves a 40% Resolution Rate in 2 Weeks
Aviva Achieves a 40% Resolution Rate in 2 Weeks
ALAB Masters COVID Growth with Zowie
ALAB Masters COVID Growth with Zowie
Chat Automation Gives Diagnostyka Service Fit for a Leader
Chat Automation Gives Diagnostyka Service Fit for a Leader
The 3 Reasons True Classic Trusted Zowie to Power Their Customer Experience
The 3 Reasons True Classic Trusted Zowie to Power Their Customer Experience

Zowie is the powerful automation-first support system that emphasizes the need for synergy between the customer service team and AI. It automates up to 92% customer service inquires and lets you build automated, personalized customer experiences on channels like website chat, Messenger, WhatsApp, and more within minutes. Book a demo and look at increasing happiness of the agents, customers, and analytic data you need.

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107
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case studies