Apple Podcasts | Google Podcasts | Stitcher | Spotify   My wife and I recently undertook one of the more daunting and potentially peril-fraught consumer missions: buying a car. And if there aren't customer experience lessons in that process, I don't know where else you'd look for them. So, on this episode of The Customer Experience Podcast, I share five CX tips I picked up in this car buying experience. If you're not a regular listener to the show, know that every episode ends with the opportunity for a guest to mention a company they appreciate for the way they deliver for her or him as a customer. Here, I'm doing something similar. I'm sharing customer experience insights that I gleaned ... by being a customer.     5 CX Tips from My Car Buying Experience Every episode gets a written overview with embedded video clips and an embedded episode recording right here in the blog. You can also subscribe, rate, and review the podcast in your favorite player: Apple Podcasts Google Podcasts Spotify Stitcher Of course, you can also hear my walkthrough of the car buying experience and the 5 CX tips learned along the way right here ...