Across the world, customers and businesses are actively trying to move on from the shackles of the Covid-19 pandemic. While a range of uncertainties remain from broader market economics, vaccinations, to the virus (and its variants) and how that will affect daily life, one thing is clear – there is no going back to how things were. What does this mean for the Future of Customers and Consumers? As businesses look to navigate the post Covid-19 world, there are three key customer-centric priorities to which C-suite leaders must pivot in order to emerge successfully in the next normal.