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Adapting to the AI revolution in CS: Discussing our 2023 AI report
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Ruth O'Brien Ruth O'Brien
Liam Geraghty Liam Geraghty
John O’Hara John O’Hara
Posted Jun 22, 2023 • 33 min read
Adapting to the AI revolution in CS: Discussing our 2023 AI report
Intercom Intercom

A conversation about the current state of AI and automation in customer service with strategies for reaping its benefits.

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