How Dooly Helped ThoughtExchange Improve Customer Retention by 26.8% in One Year
Associated with
Michaela Becker Michaela Becker
Gagan Leekha Gagan Leekha
Kristen Prevost Kristen Prevost
Kailyn Skuban Kailyn Skuban
Christine Alves Christine Alves
Posted Mar 4, 2022 9 min read
How Dooly Helped ThoughtExchange Improve Customer Retention by 26.8% in One Year

"Dooly is a game-changer when it comes to organization velocity across our teams. The amount of time recovered each week adds up fast! Getting time back each week gives CSMs more time for strategic thinking, delivering more business value, and, ultimately, improving the customer experience." Michaela Becker | Vice President Customer Success Challenge: Disjointed Processes Complicated Customer Handoffs ThoughtExchange is the only Enterprise Discussion Management platform powered by patented anti-bias technology. Modern leaders use ThoughtExchange to quickly gain critical insights and improve strategic decision-making. Whether you're engaging ten stakeholders or a community of 10,000 people, ThoughtExchange allows leaders to drive