​​Shep Hyken on getting customers to come back again and again
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Shep Hyken Shep Hyken
Liam Geraghty Liam Geraghty
Posted Sep 23, 2021 28 min read
​​Shep Hyken on getting customers to come back again and again

Customer service expert Shep Hyken joins us to discuss the secrets behind excellent customer retention and building long-term loyalty.