Associated with
Pascal van Opzeeland
4 min read
Chat Logic: What Operator Receives the Next Chat?
A recurring question among our users: "If we are online in the Chat Panel with multiple operators, what determines which operator receives the next chat?"
This is governed by the internal logic of our chat system, which reflects how we think live chat should be done. Here are the rules that decide who will be the next lucky operator:
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Userlike
Case Study
Case Study
Case Study
Case Study
Featured by ActiveCampaign
