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Complete Guide to Customer Service Automation
Article
Complete Guide to Customer Service Automation
Introducing Operator Skills – Guide Your Customers to the Right Support Rep
Article
Introducing Operator Skills – Guide Your Customers to the Right Support Rep
10 Surefire Tips on How to Get More Chats
Article
10 Surefire Tips on How to Get More Chats
Why and How to Guide Customers to Your Messaging Channels
Article
Why and How to Guide Customers to Your Messaging Channels
The 3 Steps to Master Social Customer Service
Article
The 3 Steps to Master Social Customer Service
When Personalized Customer Service Gets Creepy
Article
When Personalized Customer Service Gets Creepy
Customer Service Psychology 101 – 6 Powerful Principles
Article
Customer Service Psychology 101 – 6 Powerful Principles
6 Tips for Personal Customer Service in the Digital Age
Article
6 Tips for Personal Customer Service in the Digital Age
WhatsApp in Business - How to be GDPR-Compliant in 2023
Article
WhatsApp in Business - How to be GDPR-Compliant in 2023
The 6 Ingredients for a Customer Service Oriented Company
Article
The 6 Ingredients for a Customer Service Oriented Company
Simplify Recruiting With a Smart HR Chatbot
Article
Simplify Recruiting With a Smart HR Chatbot
Messenger Marketing: 7 Strategies and Examples
Article
Messenger Marketing: 7 Strategies and Examples
6 Tips for Cooling Down after Dealing with a Stressful Customer
Article
6 Tips for Cooling Down after Dealing with a Stressful Customer
How to Track Customer Sentiment and Become a Master of Emotion
Article
How to Track Customer Sentiment and Become a Master of Emotion
Solving the 7 Hardest Customer Service Scenarios (Examples + Best Practices)
Article
Solving the 7 Hardest Customer Service Scenarios (Examples + Best Practices)
The 10 Most Important WhatsApp Statistics
Article
The 10 Most Important WhatsApp Statistics
Simplify Your Live Chat Setup With Google Tag Manager
Article
Simplify Your Live Chat Setup With Google Tag Manager
November Update
Article
November Update
Are You Breaking the Rules? Data Privacy in eCommerce
Article
Are You Breaking the Rules? Data Privacy in eCommerce
How Slack is Silently Killing Your Productivity
Article
How Slack is Silently Killing Your Productivity
5 Steps to a Catchy Bot Name
Article
5 Steps to a Catchy Bot Name
What's New: Import & Export Macros, Improved Skills Routing & Matomo
Article
What's New: Import & Export Macros, Improved Skills Routing & Matomo
9 Ways Userlike Can Help Your Business
Article
9 Ways Userlike Can Help Your Business
Write To the Customer, Not About the Customer
Article
Write To the Customer, Not About the Customer
Tips for Quick Chat Support: Texter App vs Chat Macros
Article
Tips for Quick Chat Support: Texter App vs Chat Macros
6 Userlike Customers That Offer Mental, Social and Psychological Counseling
Article
6 Userlike Customers That Offer Mental, Social and Psychological Counseling
UK's 10 Leading eCommerce News Portals
Article
UK's 10 Leading eCommerce News Portals
11 Must-Try Chatbot Providers for Every Budget
Article
11 Must-Try Chatbot Providers for Every Budget
The Best Canned Responses for Business and Support
Article
The Best Canned Responses for Business and Support
What Do Customers Think About Messaging App Support?
Article
What Do Customers Think About Messaging App Support?
Add Live Chat to your Shopware Store with the Userlike Plugin
Article
Add Live Chat to your Shopware Store with the Userlike Plugin
9 Critical Chatbot KPIs You Must Track
Article
9 Critical Chatbot KPIs You Must Track
The Pro's and Con's of Outsourcing your Customer Support
Article
The Pro's and Con's of Outsourcing your Customer Support
The Shift Toward a Personalized Shopping Experience
Article
The Shift Toward a Personalized Shopping Experience
5 Ways to Optimize Your Website for Lead Generation
Article
5 Ways to Optimize Your Website for Lead Generation
9 Ways to Use WhatsApp for Sales
Article
9 Ways to Use WhatsApp for Sales
3 Zendesk Alternatives for Every Budget
Article
3 Zendesk Alternatives for Every Budget
10 Chrome Extensions to Send eMails like a Pro
Article
10 Chrome Extensions to Send eMails like a Pro
6 Innovative Service Tools That Will Change The Ecommerce Industry
Article
6 Innovative Service Tools That Will Change The Ecommerce Industry
The 14 Commandments of Texting Etiquette
Article
The 14 Commandments of Texting Etiquette
Chat Logic: What Operator Receives the Next Chat?
Article
Chat Logic: What Operator Receives the Next Chat?
4 Common Mistakes in Online Customer Service
Article
4 Common Mistakes in Online Customer Service
How to Set up Your Live Chat – 5 Easy Steps For a Quick Start
Article
How to Set up Your Live Chat – 5 Easy Steps For a Quick Start
7 Strategies for Using a Chatbot in Lead Generation
Article
7 Strategies for Using a Chatbot in Lead Generation
The 7 Most Harmful Customer Service Myths Debunked
Article
The 7 Most Harmful Customer Service Myths Debunked
10 Tactics for Perfecting Your Consumer Decision Journey
Article
10 Tactics for Perfecting Your Consumer Decision Journey
5 Realistic Customer Service Trends for 2021
Article
5 Realistic Customer Service Trends for 2021
How to Send a Professional Email – 12 Practical Tips
Article
How to Send a Professional Email – 12 Practical Tips
Heads-Up: We Will Be Changing Our Prices
Article
Heads-Up: We Will Be Changing Our Prices
6 Communication Exercises for Better Meetings and Discussions
Article
6 Communication Exercises for Better Meetings and Discussions
WhatsApp Template Messages: Rules, Best Practices and Examples
Article
WhatsApp Template Messages: Rules, Best Practices and Examples
Service Level Agreement - Best Practices & Crucial Elements
Article
Service Level Agreement - Best Practices & Crucial Elements
11 Tips for Chatting with Your Customers
Article
11 Tips for Chatting with Your Customers
How to Deal with Angry Customers - 4 Psychology Backed Tips
Article
How to Deal with Angry Customers - 4 Psychology Backed Tips
Quick Guide to A/B Test your Live Chat Setup
Article
Quick Guide to A/B Test your Live Chat Setup
9 Design Features That Will Improve Your Customer Experience
Article
9 Design Features That Will Improve Your Customer Experience
How to Use WhatsApp Business on Multiple Devices
Article
How to Use WhatsApp Business on Multiple Devices
What Is First Contact Resolution? - Definition, Formula and Tips
Article
What Is First Contact Resolution? - Definition, Formula and Tips
The Truth About Improving Customer Experience (CX)
Article
The Truth About Improving Customer Experience (CX)
7 Realistic Customer Service Trends for 2016
Article
7 Realistic Customer Service Trends for 2016
The Magic – and Challenge – of Consultative Sales
Article
The Magic – and Challenge – of Consultative Sales
How to Add a Live Chat Module to PrestaShop For Free
Article
How to Add a Live Chat Module to PrestaShop For Free
6 Challenges of Remote Customer Service + Solution Ideas
Article
6 Challenges of Remote Customer Service + Solution Ideas
10 Blogs Every eCommerce Professional Should Be Following
Article
10 Blogs Every eCommerce Professional Should Be Following
7 Key Use Cases for Insurance Chatbots
Article
7 Key Use Cases for Insurance Chatbots
The Salesforce Live Chat Integration: Send Chats and Messages to your CRM
Article
The Salesforce Live Chat Integration: Send Chats and Messages to your CRM
4 Steps for Creating Compelling Chatbot Funnels
Article
4 Steps for Creating Compelling Chatbot Funnels
WhatsApp Click-to-Chat: Create a Link in 3 Steps
Article
WhatsApp Click-to-Chat: Create a Link in 3 Steps
WhatsApp Business API: Set up your account in 10 minutes with Userlike
Article
WhatsApp Business API: Set up your account in 10 minutes with Userlike
6 Companies That Quit Phone Support
Article
6 Companies That Quit Phone Support
10 Research-Backed Live Chat Benefits for Businesses
Article
10 Research-Backed Live Chat Benefits for Businesses
Conversational AI Platforms: An Essential Guide for Businesses
Article
Conversational AI Platforms: An Essential Guide for Businesses
How to Overcome Sales Manipulation and Sell Without Deceit
Article
How to Overcome Sales Manipulation and Sell Without Deceit
Live Chat Implementation in 3 Simple Steps
Article
Live Chat Implementation in 3 Simple Steps
Ultimate Guide to Creating a Chatbot Persona for Your Brand
Article
Ultimate Guide to Creating a Chatbot Persona for Your Brand
21 Questions for the Perfect Customer Service Interview
Article
21 Questions for the Perfect Customer Service Interview
How to Build Customer Knowledge Across Your Company
Article
How to Build Customer Knowledge Across Your Company
10 Tips for a Resilient Customer Service Attitude
Article
10 Tips for a Resilient Customer Service Attitude
The Complete Customer Service Quality Assurance Checklist
Article
The Complete Customer Service Quality Assurance Checklist
The 6 KPIs for Improving Your Live Chat Efficiency
Article
The 6 KPIs for Improving Your Live Chat Efficiency
How to Bend the Rules for Customers Without Hurting Your Business
Article
How to Bend the Rules for Customers Without Hurting Your Business
7 Tips & Tools for Personal Connections with Customers
Article
7 Tips & Tools for Personal Connections with Customers
7 Sales Training Games That Actually Boost Your Skills
Article
7 Sales Training Games That Actually Boost Your Skills
The Best Live Chat Alternative to Kayako
Article
The Best Live Chat Alternative to Kayako
How to Get Started With Customer Interviews
Article
How to Get Started With Customer Interviews
How To Get Started with SMS Customer Service – Tips, Tools & Examples
Article
How To Get Started with SMS Customer Service – Tips, Tools & Examples
Live Chat in the Energy Industry: 6 Accelerators for Success
Article
Live Chat in the Energy Industry: 6 Accelerators for Success
17 Formulas Every Webshop Owner Should Know
Article
17 Formulas Every Webshop Owner Should Know
9 Ways to Identify a Bad Customer
Article
9 Ways to Identify a Bad Customer
The 14 Best Startup Deals For Business Tools
Article
The 14 Best Startup Deals For Business Tools
8 Sales Chatbot Providers That Hook Customers
Article
8 Sales Chatbot Providers That Hook Customers
The Benefits of Live Chat for the Hotel Industry
Article
The Benefits of Live Chat for the Hotel Industry
Lead Generation: 11 Tips and One Important Tool
Article
Lead Generation: 11 Tips and One Important Tool
4 Points that Make for a Kickass Contact Page
Article
4 Points that Make for a Kickass Contact Page
Userlike Now Supports Plant-for-the-Planet
Article
Userlike Now Supports Plant-for-the-Planet
7 Ethical Use Cases for Pharmacy Chatbots
Article
7 Ethical Use Cases for Pharmacy Chatbots