Service Model Enhanced by Digital Transformation | IDC Blog
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Aly Pinder Jr Aly Pinder Jr
5 min read
Service Model Enhanced by Digital Transformation | IDC Blog

The manufacturing industry is no stranger to disruption or transformation. New entrants, shifts in customer buying behavior, supply chain constraints, regulations, geopolitics all have provided varying degrees of strife for discrete and process manufacturers throughout history, and all seem to have had a sometimes-crippling effect over the past 12-24 months. As much as things change, they stay the same. The manufacturing industry however has had to confront the need to think differently even as the challenges seem like those of the past.

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