Associated with
Allison Pickens
Posted Apr 10, 2018
•
15 min read
Gainsight Elements: The Science of Customer Success
Elements are Gainsight's Solutions. What do I mean by Solution? Gainsight has a terrific platform. But in general, our clients don't think about product features first; they think about the business challenges they have to solve. We need Solutions in order to map our product features to clients' objectives.
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